Guest User
September 6, 2021
Itibo is a treasure in Kisii. During our 4 days here, many rooms, over 10 people on our team, the compliments about the dynamic atmosphere, the savory food, and the great accommodations abound! Rooms clean & secure, beds comfortable, rooms had hit water and some of them a included fans. Cleaning was done daily as well as re-stocking, and the staff was so incredibly accommodating and helpful with organizing quick meals and early breakfast due to leaving the resort earlier than normal for a conference we were hosting. We had a different number of people on the team each night, so different beds, needs, etc; it would have been a challenge for anyone, but at the end, the accounting was accurate! They offered to wash clothes, and carry out additional duties to assist us. It was just a wonderful experience. The owner, Mr. Ruben, even took time to greet us personally, with a very kind and gentle demeanor which made all feel very welcome.