Best Hotels in Metropolitan City of Genoa

"Lovely hotel, great location Clean and comfortable rooms."

"Five star well deserved. Most romantic place you could ask for and the history is incredible never the fact that’s it’s a walk from Portofino. A must stay!"

"Stay was standard and as expected. Large room and large bathroom.  Staff were very helpful however, we requested for a higher floor and with sea view which they accommodated they also accommodated and prepared a breakfast box as we were due to checkout very early before the service started."

"The reception is very kind and beautiful girl!! She is very friendly.The room is very big !!Just the glass of bathroom needs to update."

"Very good location in the marina , good food and bar , nice room and good reception staff"

"The appearance of the hotel was very good. The reception area was very clean and quiet. Each floor had an automatic air freshener which meant that the hotel smelt very good. The hotel room had a lovely big bed which was very comfortable. There was a fridge and kettle in the room. The hotel was a twenty minute bus ride from the center of Genoa and once we had downloaded the app it was very easy to buy tickets. The number 1 bus is a couple of minutes walk from the hotel and the bus is every 11 minutes. We discovered a lovely area to eat on the day we left. Leave the hotel and turn right. At the traffic lights turn right . After about three minutes you will find a shopping area with restaurants. We were short of time so went to Tumbler. The staff were very friendly and we had lovely panini. On the negative side, we were woken at 6am with a male shouting very loudly in his room. Later that day, the man was shouting again. I went outside our room and the man was shouting very loudly at a lady in his room. There was a very clear domestic abuse situation with the man hitting the woman which I tried to stop and also contacted reception. Reception asked the lady if there was any problem and she said no so the receptionist left. I said to the receptionist that the man was being violent towards the woman and she said there was nothing they could do. I asked if they could put security on the floor in case anything further happened and she said no. I felt the receptionist could have done a lot more in this situation. I imagine that these situations do occur from time to time so the hotel should give staff guidance on the steps to take to safeguard clients. I felt that the staff at the hotel were not very welcoming. I saw at least four receptionist and not one of them smiled or looked happy to be working. Any time I approached them for information they gave the information but without smiling and were very unenthusiastic.. I would stay at the hotel again as it is convenient for the airport and quieter than staying in the centre. It is also very clean and I got a good night's sleep. Be aware, we booked a taxi from the airport which is 1.1 km away and we're charged 18,50 euros."

"Excellent location, room, staff service, breakfast. Surprisingly easy to get to Portofino via bus."

"Good location and clean rooms. Overall a pleasant stay experience!"

"Comfortable bed, close to train starion. Frontdesk was very friendly and helpful with questions. Free minibar was a nice touch."

"Right in the heart of the city. Very clean. Comfortable room. Was adecent stay."