Casa Danubio Near Reforma by VH

Too old, souch noise from exterior, door locks not working properly, painting with signs of humidity, not personnel available to attend.

Deceptive Contact Information Virtual Homes provided a nonexistent or out-of-service phone number for reservation confirmations. This misrepresentation led to two hours of waiting for my reservation to be confirmed, leaving me in limbo at the property. Gross Negligence at the Property Upon arrival, I found an employee sleeping in the bed assigned to me. This is a shocking breach of hygiene, professionalism, and basic decency. The room next to mine housed a dog that barked all night, making it impossible to get any rest Surprise No Running Water from 2am until 8am missed a job interview and my whole plans were disrupted The property had no water supply, which meant I was unable to shower or use basic facilities. —a devastating consequence that could have been avoided with proper management. Overall Mismanagement The property’s lack of basic amenities and poor handling of guest needs reflect a complete failure of standards. Be careful: It is clear that Virtual Homes is deceiving both ******* and its customers by Operating with invalid contact information, creating unnecessary delays and frustration. Mismanaging properties to the extent that they become uninhabitable. This weekend in Mexico City left me with no alternative accommodation options, trapping me in a situation that felt like a nightmare come to life.

No front desk