Residence l´ Heritage Tennyson by BlueBay

All kk all good all perfect all nice location is also good

Very nice and safest location of Mexico City . Very nice and clean rooms with good staff ..

Only positive thing to be said is that the location is great. The property itself is shabby. The rooms need a lot of work. It’s a shame. This could have been a great place

The space seemed well-furnished and promising at first but during my visit a large part of the building was being remodeled, leading to dust and noise early in the morning. The bathroom in my suite was not too well lit and the water in the shower never ran even close to hot, it was basically cold the first night. Emi, the person serving breakfast, was a standout, he was very cordial and helpful, and the food was delicious, though some kitchen amenities like the espresso machine were broken. Though the location is ideal for moving around and close to the Polanco area, I probably wouldn't return based on the inconveniences I experienced during my visit.

We booked into the suites on Tennyson street but, when we arrived, we got shuffled to another site a few blocks away. Bait and switch. Kind of a boutique hotel but it was like they weren't expecting us. Grumpy man working the front desk. Room had no towels, no toilet paper, no glasses, no drinking water, no phone, no safe, no working wifi. Sadly we were prepaid for four nights so we had to stay. Poor maid service every day.