Stara Boutique Hotel Hamburgo
1 night
Rooms and Guests
1 room, 2 adults, 0 children
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Stara Boutique Hotel Hamburgo

Hamburgo No. 32 ; Zona Rosa, Col. Juárez, Mexico City, Federal District, 06600, Mexico
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Property Location A stay at Stara* Hamburgo - Adults only places you in the heart of Mexico City, walking distance from Reforma 222 and Cuauhtemoc Monument. This 4-star aparthotel is close to The Angel of Independence Monument and Monumento a los Ninos Heroes.Rooms Make yourself at home in one of the 60 guestrooms featuring microwaves and minibars. Rooms have private furnished balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and complimentary toiletries.Rec, Spa, Premium Amenities Treat yourself with massages, body treatments, and facials. Additional features include complimentary wireless Internet access, concierge services, and wedding services.Dining Enjoy a meal at one of the aparthotel's dining establishments, which include 3 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). A complimentary full breakfast is served daily.Business, Other Amenities Featured amenities include a business center, a computer station, and express check-in. Event facilities at this aparthotel consist of a conference center, conference space, and a meeting room.Show More
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Amenities
English
French
Spanish
Snack bar
Body care
Eco tours
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Property Description
Property Location A stay at Stara* Hamburgo - Adults only places you in the heart of Mexico City, walking distance from Reforma 222 and Cuauhtemoc Monument. This 4-star aparthotel is close to The Angel of Independence Monument and Monumento a los Ninos Heroes.Rooms Make yourself at home in one of the 60 guestrooms featuring microwaves and minibars. Rooms have private furnished balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and complimentary toiletries.Rec, Spa, Premium Amenities Treat yourself with massages, body treatments, and facials. Additional features include complimentary wireless Internet access, concierge services, and wedding services.Dining Enjoy a meal at one of the aparthotel's dining establishments, which include 3 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). A complimentary full breakfast is served daily.Business, Other Amenities Featured amenities include a business center, a computer station, and express check-in. Event facilities at this aparthotel consist of a conference center, conference space, and a meeting room.
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4.1/5
Very Good
Cleanliness4.1
Amenities4.1
Location4.1
Service4.1
All 11 Reviews
Surroundings
Metro: Insurgentes
(670m)
Metro: Cuauhtémoc
(870m)
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Rooms

Guest Reviews

Services & Amenities

Policies

Suite Terrace Suite 2 Dbl Bed
2

Suite Terrace Suite 2 Dbl Bed

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
Check Availability
Suite Stara Suite 2 Dbl Bed
1

Suite Stara Suite 2 Dbl Bed

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
Check Availability
Executive King Suite Non smoking
2

Executive King Suite Non smoking

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
Check Availability
Suite Deluxe Suite 2 Double Bed
2

Suite Deluxe Suite 2 Double Bed

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
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Standard Suite-Non-Smoking
2

Standard Suite-Non-Smoking

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
Check Availability
Suite Deluxe Suite 1 Bed
2

Suite Deluxe Suite 1 Bed

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
Check Availability
Stara Suite 1 Queen bed Non smoking
2

Stara Suite 1 Queen bed Non smoking

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
Check Availability
Suite Executive Suite 2 Dbl Bed
2

Suite Executive Suite 2 Dbl Bed

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
Check Availability
King Suite with Terrace Non smoking
2

King Suite with Terrace Non smoking

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
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Guest Reviews

4.1/5
Very Good
11 reviews
Verified Reviews
  • Cleanliness4.1
  • Amenities4.1
  • Location4.1
  • Service4.1
Average for similar properties in Mexico City

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Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 25, 2023
I booked a room here about 4.5 months ago for the Formula 1 race and Day of the dead festival. Arguably the biggest festival of the year in Mexico so I wanted to make sure I secured a room well in advance. It would have been my 4th trip to Mexico this year and first time in Mexico City. I got a buddy to get me a single reservation for Pujol restaurant after weeks of trying and failing on my own and I also built a full itinerary since I was planning to be there for 1 week. Unfortunately on Friday, October 20th, I received an email (luckily I check my email daily) saying that my reservation for STARA Hamburgo was cancelled with no explanation as to why. With the events all starting Friday October 27th, you can imagine the outrageous rates hotel rooms are going for now. Unfortunately, I had to cancel my trip as a result. I am still waiting to be refunded ... The rooms have been removed from all the booking sites and I can't find any news articles saying if anything catastrophic happened so I'm not sure why they'd cancel reservations a week before the biggest event of the year without any explanation or apology email.
S‍w‍a‍t‍a‍r
August 19, 2022
We spent two nights in this hotel in the Zona Rosa area, which is a relatively safe zone. After reading some reviews we had very low expectations but in fairness this is a modern hotel with clean and spacious rooms. The beds were very comfortable and the bathrooms were excellent. The language was at times a small challenge, but one to expect in these parts of the world. The breakfast was fine, with a good mix of traditional and Mexican items. A good place to bad yourself on CDMX.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 13, 2022
Room was ok, but windows look at the wall, AC is a noisy in-room stand alone unit. No coffee maker or coffee available when restaurant closed, no plugs near the bed. Half-hearted room cleaning— e.g. no toilet paper….a list of admittedly minor issues, but service not appropriate given the price. Charged 50% extra for a morning arrival— again, not what I expected at this price point, but fair enough if the room were up to par. I needed to shower and change ASAP. But, No iron/board. Tried to call, but phone was out of batteries. Went downstairs and stood in line to ask for iron. A mini ironing board eventually arrived…. You get the picture. All that said, nice location and nice art. Breakfast was good. So, 3/5.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 14, 2022
The hotel could be a nice one if level of service was not so poor . We stayed two nights at the terrace suits the best rooms in hotel and in reality quite nice even if with some design flaws like the toilets . The problem was service since we arrived , reserve made 12 h in advance was not in hotel ....after 12 h drive at 10 pm there was nothing to eat in hotel ...redtaurant closed at 5 pm and no room service ....next day breakfast only starts at 8 and by t way is extremely poor . Cleaning of rooms was a disaster no towels , no new shampoo, no toilet paper and no information of reception phone to call and ask . Could be a nice hotel if minimally managed ....like this is a nice building and clearly not a nice hotel
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 9, 2022
The siutes were OK but had a lot of scuffs and knocks, tears in the wallpaper and in general it could do with a bit of a face lift. Worst was the staff, they either got it wrong or just couldn't give a fig. At reception they seemed disinterested a lot of the time and we were given the the wrong time for breakfast at the weekends. We had organised an early pick up based on this information so it was a major problem. We were up at 6.30 for a nonexistent 7.00 breakfast and then were the first for an 8am breakfast and weren't served until at least 1/2 an hour later, neither the staff nor the food were ready. Some breakfasts were taken downstairs in the bistro as they needed 3 days to prepare for an upstairs function and these meals were different every day, sometimes from a menu others from warmed dishes on the bar with extras available. The day of the function we were told that anything like fried eggs or omelets would cost extra even though it was supposed to be included in the price of our stay. They basically couldn't be bothered. They tried to compensate for their breakfast time mistake by providing us with a coffee machine with just one coffee pod that was never replaced and didn't work when we tried to use it. Housekeeping was erratic, we never knew what was going to be renewed. Someday we got face cloths and hand towels, others just a hand towel between us. We had slippers and bathrobes in our room, my daughter had neither. We actually had to ask for more loo paper at reception and they questioned our need - we had run out! I had to go down to reception to ask how to contact them on the room phone as there was no information about either the hotel, the neighbourhood or the city in the room. The worst thing though was the erratic and unidentifiable noise in our room. For four days we had the sound like an electric drill that was intermittent but often in our room and the hotel thought we were crazy to complain. It wasn't until one of the security guys came to our room late at night that he was convinced of the problem. Unfortunately on our 5th and last night a very loud and persistent buzzing hum woke my husband at 1 o'clock in the morning and was identified by reception staff as coming from a close by building. This was amplified by the lack of closed doors on the top floor, lasted for a couple of hours and was then blamed for the mystery drill like noise in our room. I'm sure this was not case but more likely to be an air lock in the hot water pipes that were buzzing loudly for hours in a closet just outside our room. It woke us several times every night. Our stay could have been so much better but sadly wasn't so I don't recommend this as a place to stay and avoid the upper floor if you want a quiet night's sleep.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 25, 2022
SERIOUS ISSUES - AVOID. I booked and prepaid the hotel through *******. Upon arrival at the Hotel, the staff had my booking reference but claimed ******* had not paid them, and made me pay for the room a second time. I have since called ******* on a weekly basis over a month and a half to get this resolved. ******* says they are unable to reach the hotel, as it is *not responding* to any of their emails, and the hotel manager wont talk to them. Based on the advice of my local travel regulatory agency, the only recourse will be to file a claim in small claims court in order to get a refund.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 29, 2024
Contrate una cena de pareja en el restaurant. Me decepcionó que el servicio y atención al huésped está muy mal. No te escuchan, están lentos, les falta personal. Y al final te quieren cargar el 15% de propina cuando te quejaste y ni una disculpa te ofrecen cuando te traen tu platillo frío y sin nada de beber. No lo recomiendo
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 6, 2023
Non fatevi ingannare da questo hotel, viene venduto a 4 stelle ma raggiunge appena le 2 per servizio e pulizia. Le camere sono grandi ma vecchie con aria condizionata molto rumorosa. Siamo scappati da questo hotel e non hanno aiutato al rimborso. Doccia e camera sporchi. Inaccettabile
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 2, 2022
El hotel tiene una ubicación privilegiada. La decoración es preciosa y las suites son muy amplias. El restaurante está en una terraza muy agradable y tiene buena cocina. El personal de restaurante (aunque es poco), especialmente Jonathan, fue muy amable. El personal de recepción nos aviso que por el Covid no cambian los blancos a diario y que los amenities solo se reponen cuando se acaban, pésimo pues nunca repusieron ni siquiera los kleenex (lo reportamos a recepción y nunca atendieron). La limpieza la hacen después de las 17 hrs. y básicamente se limitan a tender la cama y sacar la basura. Pésima administración del lugar.
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Services & Amenities

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Languages Spoken
Food & Drink
Health & Wellness
Activities

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Child Policies
Children are not permitted to stay in this room type.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleA la carte
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Paying at the Hotel

  • Cash

Frequently Asked Questions

What are the check-in and check-out times at Stara Boutique Hotel Hamburgo?

The check-in time at Stara Boutique Hotel Hamburgo is 15:00 and the check-out time is 12:00.

Are pets allowed at Stara Boutique Hotel Hamburgo?

No, pets are not allowed at Stara Boutique Hotel Hamburgo.

How much does it cost to stay at Stara Boutique Hotel Hamburgo?

Prices at Stara Boutique Hotel Hamburgo are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

How to get from the closest airport to Stara Boutique Hotel Hamburgo?

The closest airport is Benito Juárez International Airport, and it is about 25 mins from hotel by car (14.2 km).

What is the cancellation policy for Stara Boutique Hotel Hamburgo?

The cancellation policy for Stara Boutique Hotel Hamburgo varies depending on the type of room and booking conditions.

About This Property

Nearest AirportBenito Juárez International Airport
Distance to Airport14.19KM
Nearest Train StationAutobuses Poniente Station
Distance to Train Station7.07KM
Nearest Subway StationInsurgentes
Distance to Subway Station0.67KM
Hotel Star Rating4