Name: Hotel El Senador
Address: Calle Dr Erazo 33, Doctores, Cuauhtémoc, Mexico City, Federal District, 11400, Mexico, Calle Dr Erazo 33, Doctores, Cuauhtémoc, Overseas, Mexico
Rating: 3.7

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So I got them from Airbnb but I  never rated them negatively because they helped me a lot and I won't rate someone low if they are a kind person. It's just the way I am..  I tipped everyone who helped me and one of them (I think it was Jessica) didn't want the tip.  I just found out that Jessica (I think there's two) gave me a terrible review on Airbnb saying I'm demanding and have high expectations.  WOW. I purposely didn't rate them because they helped me so much and this is how I'm treated.  Was I new to Mexico? Yes  Did I need help with getting food because there was nothing open (it was Christmas eve), yes. And in the end the food never came after 2 hours and the girl  didn't seem to care. I had to walk to the corner taco and burger stand and the food there was horrific.  Do I speak Spanish? No, so I needed help trying to get the bus reservation booked.  Did they seem like they were willing to help? Yes.  One of the girls (I think  it was Jessica) screwed up the ETN bus reservation so I was trying to fix it for hours. I lost a whole day because of her mistake, but how could I say anything because she had been helping me.  As for the room it was freezing cold. I stayed another night and that room was worse than the first room.  In both rooms the sheets are freezing cold and very starched.  There was no working phone.  Their adjoining restaurant isn't a full restaurant. They have one item on the menu for the entire day and that's it. You can't order a salad or anything else.  There's  no good restaurants around the area. Even the pizza place down the street the pizza was gross.  So if you are the type that needs any help from the hotel you are staying in, clearly this isn't a good fit.  Hotels are supposed to help tourists. I get it's a small hotel, but so what. To complain about a customer who needed help (I was always very friendly to them) is horrible.

Hicimos la reservación por booking, pusimos Polanco y nos aparecieron 3 hoteles que nos llamaron bastante la atención por el precio, supusimos que era austero, nunca habíamos viajado a la Cdmx. Al llegar vimos que el hotel es muy viejo, y honestamente nos lo esperábamos así que no nos preocupó… pero bueno,  resulta que es un hotel de paso, las habitaciones son la cosa más asquerosa que he visto en mi vida, al levantar las sábanas habían cabellos como si no hubieran cambiado las sábanas, fui al cuarto de a lado para ver cómo era el de mis familiares y una sábana de ellos tenía una mancha blanca (sí, supongo que entienden que parecía), vimos que esa sábana si estaba como lavada, como si la mancha ya estuviera impregnada así que no le dimos tanta importancia y salimos a comer. De regreso, entro al baño de mi habitación y en el bacín VELLOS PÚBICOS!!!! Dios mío, que terrible experiencia. (Un sr muy amable vino a lavar el baño con mucho cloro, porque la mucamas al parecer de adorno). La segunda noche una respetable señorita se la pasó gimiendo toda la noche con la ventana abierta y como todas las ventanas se ven entre sí tuvimos que cerrar la de nosotros y había demasiado calor. En fin, la tv no es smart, no hay ventiladores o aires acondicionados y si abres las ventanas te saludas con las señoritas que vienen a trabajar (me entienden?), el uber que nos trajo nos comentó que la zona era súper peligrosa sobre todo en la noche y pues, que más? El que aún así decida venir, suerte!

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Discover 46 Hotel El Senador reviews, rated 3.7 by real travelers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Hotel El Senador Reviews: 46 Verified Reviews Latest 2024 | Trip.com

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