Reviews of Hotel Parque México Boutique

We had a delightful time here. It was not a five star hotel, but that was not the experience I was looking for. It was very homie, authentic and perfectly comfortable.

We were not happy with this hotel. They do NOT have a shuttle service. They send a taxi then charge you more than double. The rooms are VERY small with no where to sit but on the small bed. The restaurant was overpriced for mediocre food. The rooms are EXTREMELY cold. NO HOT WATER until we complained and then it was like warm. I can not even call it Chabby Chic, just CHABBY. The only good thing is the location.

I made a reservation months in advance, which was to paid upon arriving, with free cancellation up to 5 days before arriving. I learned within days that they had charged my card, but I could not recognize the charge since they did not use the hotel's name. I contacted the credit card company regarding fraud. I decided to cancel the reservation weeks before the arrival date and was told that I had already paid for the room and that it could not be cancelled. It took weeks with calls and e-mails to resolve the issue and get my money returned. Terrible experience.

Attractive small/medium sized hotel, with Restaurant/Bar upstairs. Room quite small but adequate & nicely decorated, comfortable bed & good bathroom facilities. Good location & opposite a park. No air conditioning & the fan supplied was fast & loud, but were unable to have the window open since it opened inwards so no privacy to people walking through the inner courtyard.

This is only for the restaurant and lunch; sadly because our waiter try to gave good service. Kitchen was realy late with our plates and definately not worty of what we paid. Food was untasty, salad watery with diluted flavor. A wated experiance not to repeat

Terrible hotel. We were there at the beginning of March. We were booked into one of their other hotels but the smell was awful so they moved us to this hotel. Neither hotels have windows that open to any outside air and there is no air conditioning so it is very hot. The renovations mentioned appear to be in the way of decorations in the common areas because the rooms themselves are nothing special. The bathrooms are in disrepair, the shower barely works, the pipes make loud banging noises all day and night. Do not stay here!

I spent 2 nights in a suite in January 2024. Night 1 the floor and bed vibrated from 9pm to 2am due to some problem with machinery below (perhaps water pump or air extraction system on its last legs). Morning after night 2, no water in hotel - no working toilet, no shower. Staff suggested I go to some 'sister' hotel for a shower. No refund, nothing. Moved to a super hotel 200m away - Casa Mannach. Same money and superb.

I live in MX and I stopped by and asked to take a look inside..I explained it was to help future guests of mine, both business and family, who will be visiting. The front doorman/guard clearly did not understand.. his eyes shifted around, trying to think of the right answer but he decided on the wrong answer: No. I asked if the restaurant was only open for guests, he said it's not- however, he still refused to let me check out the restaurant at the very least. I'd appreciate, if he had checked with the manager or booking reservationist. Ah well, based on this, I'll be recommending folks to choose another hotel. What a shame.

We had wanted to visit this hotel for quite sometime, when we finally made it we decided to go up to the Terrance restaurant late at night after dinner and asked if we could have a drink and coffee. They said yes, we ordered a frozen lemonade the blender didn’t work, so a coffee they said they could sell just the coffee it had to come with a dessert, previously we had ordered a Whiskey on the rocks, but no coffee could be served, we decided to relax and listen to the Jazz, which was pretty good and then asked our server if she could take a picture but she said no because they were not allowed to take pictures with customer phones.. overall a bad experience… amazing in a city like this, where they are amazing hosts in general this place ****** at it!

The most infamous service ever. We were the only table (only) and they could not lower the volume of the unique song they were playing. Could not serve ANYTHING if it was not in the menu ( zero modifications). Never ever coming back ! Ever ! Half an hour to get 3 tacos ! Three ! It’s a joke

Fuimos a desayunar la comida sin sazón, mala cara del personal, al único que le pongo 10 es a Alexis nuestro mesero. No regresaremos

Estuve hospedado del 02 al 05 de abril del 2026, fui con mi pareja y estuvo todo muy bien, el personal muy amable, un ambiente muy tranquilo, las habitaciones muy limpias y una ubicación privilegiada. Muy recomendable

Muy bonito hotel, desde la decoración del hotel, las habitaciones son muy acogedoras. El personal del hotel es muy amable y atento, aparte de que está en una excelente ubicación donde al salir puedes encontrar varios restaurantes. El servicio del desayuno super bien servido, muy buenas porciones y muy completo.

Me encantó mucho la estancia ya que me recordó a mi infancia, el personal muy amable y atentos siempre a todas mis necesidades, la ubicación es hermosa y el hotel es muy lindo en todos los aspectos. No le cambiaría nada. Volveré a ir en cuanto sea posible. ❤️