Hotels in Venustiano Carranza, Mexico City

The location is definitely the highlight of this hotel. They have an airport shuttle from terminal 2 that goes every 20minutes. Then there is a bridge to terminal 1 that is a 3 minute walk, very convenient. The room was okay and the staff were friendly enough I would stay here again for an early/late flight.

The house is located in the city center. It is very convenient to take a taxi or take a bus. The lobby on the first floor is very wide. The area of the house is also very large and it is very comfortable to live in. The front desk is a bit cumbersome and needs to wait for a while.

I can't give a positive rating because I had a problem. I made a mistake with the purchase and I wanted to contact them for support. I even went the day after the reservation to clarify, but they didn't help me. My complaint is about the very poor service from their receptionist, who kept me hanging on the phone the whole time. It's very unfortunate.

This was my second stay at this hotel, and unfortunately, this time the experience wasn't as good. While my family member was showering, the sliding glass door suddenly fell off and shattered. Luckily, no one was hurt, but it really scared them, and we didn't sleep well that night. On the bright side, the hotel's service was excellent; they immediately helped us switch to another room.

Go out from the wings door on the first floor, turn right, there is a small slope, you can see it when you go down. There is no elevator, you need to carry your luggage up. For a short time that arrives at 23:00 in the evening and has a flight at 6:00 the next morning. Resting is not bad, just have a place to lie down. Large luggage can be stored at the front desk. There is a locker inside, where you can wash up and use the toilet. The waiter also asked me if it was my first time here and patiently answered any questions I had. Hygiene is relatively clean.

the area is not one of the best though the hotel is fine for the price. Loved the breakfast.

The hotel's atrium is massive and quite impressive. As an airport hotel primarily catering to business travelers and those on tight schedules, the decor is rather straightforward and functional. Consequently, the prices are a bit steep. The service, however, was excellent. A direct skybridge connects the hotel to Terminal 1 (International), making it incredibly convenient to walk straight over.

The room was OK, but as usual there was no toothbrush, toothpaste or slippers. The breakfast was great and started at 05:00. The hotel is on the 6th floor of Terminal T2. There is a bar and an open-air smoking area upstairs, and of course there is also a smoking area downstairs.

The hotel is newly renovated, very new and modern. Meals are available almost all day, which is very convenient. It's also very close to the airport with a shuttle bus service, which is very convenient. I would definitely stay here again next time.