Pet-friendly Hotels in Mexico City

I love this hotel. They're like family. Best gym equipment, employees are welcoming and kind, good is delicious, i feel just like home.

The location is very good, opposite to the Central Park, surrounded by restaurants, Starbucks and 7/11, there are also a lot of Starbucks and 7/11, the lobby bar has a big screen game, the service is also good, there are 2 restaurants in the lobby, one is very high-end, and the other is open from morning to afternoon , do not cook dinner, but there are always people queuing up.

I've stayed at this property before not sure if management has changed. I was really impressed on my first visit in 2020, and last year I notice changes, but was hoping for improvement this year. Overall the hotel is good for the price / location. I think they could make a few improvements. I'm not sure if they are under staff where the halls aren't vacuumed or tons of smalls details around the walls and doors don't look clean or touched up cosmetically. The furniture inside my room was stained. The Wifi worked great, the check in and check out process was easy. I took photos so I can maybe share with management. Overall don't hesitate to stay at this place!

I made a reservation for my family who came to visit us from Canada and the first time I had contact with Rodrigo, my family and I were surprised, he was very kind and provided us with everything we needed for a comfortable and wonderful stay. He gave my family a lot of tips, places and restaurants to go to. my family had a great time and they were happy Thank you Rodrigo for your support and providing excellent care to my family

This hotel provides good facilities (fitness room, free WiFi, restaurant, bar, Starbucks) and has a great location. The staff is super friendly and the hotel is doing an excellent job to keep the facility and rooms clean, and to adhere to current health condition and following best practices. It's been a while since my last stay at Fiesta Americana, but even for a short stay it was a very positive experience. I highly recommend the Fiesta Americana Reforma.

Marriott Titanium. Wife and I were in town for a babymoon and we decided to go back to Mexico City and try the St Regis. Really glad we did as everything was top notch as expected at a St Regis. Pros: Entire staff - friendly, super helpful, and genuinely caring staff from door, front desk, butler, restaurant, and all others. Thanks to Jesus for making reservations at amazing restaurants, Eduardo for going over the top for us, and the head concierge (sorry forget his name) for teaching my wife how to saber a bottle of champagne. Restaurant - ate breakfast every morning, had a lunch, and late night desserts at the hotel and the food is tasty with lots of options, taco bar for Saturday brunch, with great staff. Bar - I always try the bloody mary's when staying at St Regis properties as they have their own spin and the Mexico City one was very unique. But outside of that, the bar staff was very friendly throughout and made great drinks. Rooms - booked a deluxe suite for our stay and it was huge, clean, and had comfortable beds. Car service - can get you everywhere you need to get in a comfortable Navigator. Cons: Location - we love Mexico City and usually stay in the Polanco district and this was the first time we stayed in the ”central” district. Area is more business forward so you'll have to travel if you want to get to areas outside of that, but not at the fault of the hotel. Age - hotel is starting to show it's age a bit, but it's still very well kept. Pool - a bit smaller and jets in the hot tub didn't work, but it was nice to soak after walking all day. Cons are nitpicky and would not prevent us from coming back, which we will. Overdelivers on what a St Regis experience should be and we are very thankful that they made us feel so welcome and provided us great memories.

Fantastic stay with club lounge privileges. Fair warning to Bonvoy Platinum and Titanium members (Ambassadors you better know the drill with this brand, otherwise your handlers have been carting your carcass on a handcart from property to property while you’ve been under the influence) lounge access is NOT included unless you pay for it. The groveling from a previous reviewer was pathetic! Now that that’s out of the way, what a muy bien experience! Food and beverage presentations in the club lounge were superior to any other Ritz lounge we’ve visited in North America. Alyssa leads a first rate team with Francisco and Michelle as all stars. Hot entrees were present even between the breakfast, lunch and dinner offerings. We were upgraded to a corner suite. Impressed with the space, layout and electric curtains. Bathroom was superb with separate bathtub and shower. Only complaint was entitled guests allowing screaming children running amuck in the hallways first thing in the morning. And a neighboring guest listening to loud movies on his balcony whilst smoking cancer sticks. Hope he endured a handsome fine for his behavior. But he probably didn’t. Enjoyed the walking proximity to Chapultepec Park with its many fine museums. Service in the restaurant was also excellent. Looking forward to our next stay.

What a great hotel, with a great team and a great location! Everyone made us feel cared for. A very special thank you to ”Mago” Maria Jose Arellano, Juan Pablo, Natalia, Santiago, Laura, Uriel, Valeria, Mariana, and Brando. Our room was spacious and had an amazing view. Our breakfasts at Balta were very good. The food and drinks at Cityzen were delicious and creative (and the view one of a kind). Having access to Club Millesime worked out well and the club team was so gracious and helpful. We will definitely be returning!!

While this hotel was aesthetically pleasing and in a good location for relatively easy access to many tourist spots, the amenities, service, and operation was absolutely horrible! The language barrier was also very challenging and one would think for this to be such a hot spot that they would have staff fluent in English for tourists. I was told that the hotel had english-speaking concierge that would be able to guide me with questions on transportation, etc. and that was not the case. Day 1: - Language barrier made check-in unnecessarily challenging - Language barrier made the ability to assist us with our desired tours impossible, thankfully we had a backup plan and had gathered information for ourselves - Bikes as advertised were not available AT ALL, at no time during our stay and per guests that had arrived a week prior the bikes had not been available (out for repairs & unavailable the entire stay)...this was the method of transportation we had planned on using AND had supposedly reserved for the afternoon of our arrival, thus causing us to have to change plans - My 1st evening in the room the air conditioning was not working and my room was SCORCHING! I was calling every 1 - 1.5 hrs asking for assistance, and even though they are able to control it remotely they could not get it working....I was only able to rest approx. 3 hrs and woke up congested and with a migraine. The young woman at the front desk did everything that she could to communicate the issue and actually did apologize that I was ill, however was not successful in her attempts to reach 'The Manager' as she said that 'the manager' would not return calls made in attempt to speak with me - this ultimately made me late for our tour/lunch reservation due to attempts to handle the situation. Upon return for the afternoon I was told that the A/C was fixed. Upon arriving in the room I found it to be freezing cold and attempted to turn the unit off, the front desk staff KEPT turning it back on, even after attempts to help them understand that the temperature was still not being controlled within the room, thus I was probably able to get 4-5 hrs of sleep and my cold/congestion got worse.....and they said there was no room available to move me to All that said, I have my complaint into the booking agency and hotel corp office, but am writing this review to warn anyone contemplating their stay at City Centro Ciudad de Mexico

This hotel has a very good location because it's just next to the airport and 1 minute away from the metro station. It has comfortable beds, it's clean, it has a shuttle that runs 24/7 and is for free, and people at the reception are nice. However, when u book a hotel close to the airport the goal is usually to get a good nap before the flight and in this hotel it is just not possible because of the noise. The room has the thinnest walls you could imagine, you can hear everything from the neighboring rooms (there are doors in the wall between the rooms for some reason, which make the noise even more unbearable), and also because the rooms are not soundproof you wake up at night every time a plane arrives to the airport (believe me the noise is extreme, as if you lived at the airport). Also the price is too high for what you actually get (even breakfast is not included and it's quite expensive to buy). They also respond to messages with a huge delay. I messaged them 2 days in advance to book a shuttle from the airport and they replied after I already checked out of this hotel so I had to arrange my own transportation when I came to CDMX. Overall if you are lucky and get a better room than I did without neighbors constantly talking on the phone and maybe in a different block where plane noise is not that annoying then this hotel isn't that bad. However it is expensive as compared to other hotels in Mexico City and the rooms look much different than how they look in the photos.