Reviews of Secret Garden Miami Beach

We booked two rooms each for 4 persons and we got 2 rooms with 1 double bed , they expected us to accommodate 8 persons in there. It took 2 hours of our precious time to come to the conclusion that they had no other rooms. We had to look for another solution on the spot. The lady was really unhelpful and rude.

Great accomodation and easily accessible by local transport

the room is good and very comfortable. But the staff is very rude. The hotel does not have breakfast. The room was not cleaned. We had one pillow for two people. Towels were not changed. It wastes everything. The service is very bad. I don't recommend it to anyone

Unfortunately, we were quite disappointed. We received a rather unfriendly welcome upon check-in and weren't given any further information. The room, including the bathroom, was dated and borderline in some areas. The mattress on the bed was so worn that I, weighing 90 kg, was already lying on the floor. When we went to breakfast the next morning, we decided within seconds to leave. There was only toast, eggs, and jam... plus a sign stating that each guest was entitled to one egg and one piece of toast. A complete disaster. We didn't experience any room service or housekeeping during the four days. The only positive things were the location and the relatively reasonable price...