The worst experience ever haha.
As a traveler who has explored various accommodations worldwide, I must express my disappointment and frustration with my recent stay at this hotel!!!!
The worst reception experience imaginable!!!!!!
First, the abysmal attitude by the front desk staff. She consistently failed to answer phone calls promptly, leaving guests waiting for over five minutes just to hear a response. I called for 10 times. Even when she did pick up, she was shockingly rude, resorting to insults and impolite behavior towards guests. Some calls were outright ignored, while others were abruptly terminated with disdain.
In addition, every piece of information provided by the front desk proved to be grossly inaccurate. Airport personnel confirmed that the guidance given by the hotel staff was entirely wrong, resulting in me waiting for two hours in a torrential downpour unable to secure transportation. This level of incompetence is inexcusable and reflects a complete disregard for guest well-being.
Furthermore, the overall condition of the hotel leaves much to be desired. Unless it's an absolute emergency, I would strongly advise against staying here. I will not recommend it to anyone.
My stay at this hotel is a nightmare. It's a regrettable and appalling experience. Save yourself the trouble and don’t choose it!!!!!! Btw, if you want to hear the rude voice, please come to me because I recorded some of those words by the front desk and that is really interesting
