This time the consumption is really very, very speechless! I have lived in so many hotels and homestays, this is my first bad review!
I came to Mianyang to travel and placed an order in Zhixing. At that time, I looked at the pictures of the hotel room and the address of the hotel. I looked at the pictures of the hotel room and the address of the hotel. I placed the order directly with the 7.21-23 number. Pictures and text on the page where
I arrived at the store at 9 o'clock in the evening on the 21st and found out that first, this triple room is next to their front desk, that is, there is any movement at the front desk. We heard it clearly in the house (we felt quite deep on the night of check-in. The boss and they were still chatting outside in the early morning. It seems that I don't know someone in the back room, but I can't stand it at the time!)
Second, there are really three beds in this triple room! The bathroom is at the entrance of their store, which is shared and people come and go. The bathroom is at the bottom of the alley where they put debris. The bathroom is very small. It can allow adults to stand in it and turn around. It's difficult to get a little fat. Anyway, there is a bed in the house, I want to go to the toilet and take a shower, and I can go out. This point did not see any notification at all where we placed the order! We wanted to change the two rooms on the spot, but the boss was not there at the time. She had her mother there. She said that the reservation was finished. No, she could live in this, and the triple room was like this. We thought that the next two girls went out to find other hotels on weekends and evenings was a bit dangerous. They were not familiar with the place. Maybe they were all booked, so we decided to go there. Anyway, we came back to live at night. This triggered the third point. Soon after the boss came, he asked us how much the price was set. We asked what happened, and told us in detail which platform was set and the price. As a result, the boss listened to it. If we have this price, we will charge an additional 20 yuan per night for air conditioning! (Of course we disagree, this is not displayed and informed on the booking requirements and details, and let us add money after checking in) The boss insisted that the page was displayed, so I took my mobile phone to the boss from beginning to end and found no notification. The boss went to find his mobile phone and didn't find it. Then she said she let us pay 10 yuan. We still didn't agree, because we insisted that if we had informed, let us pay again, no matter 50 or 100, we paid, but did not inform us that we wanted to pay, and did not inform us that the bathroom and bathroom are outside, Why should we take this responsibility? The boss has been playing emotional cards, saying that dozens of yuan a night to turn on the air conditioner, thanks to what, the boss later knows that there is really no reason, she called the platform customer service to modify the content while checking in for us, the original thing is over here, Strictly speaking, the negotiation process was not very pleasant, but I didn't think about giving this bad review at the time, because I thought about staying, and I didn't bother to type reviews. All my hotels were praised by default! And this bad review opportunity came when I was about to check out on the last day.
The check-out platform shows that it is 14 o'clock on the 23rd. On the 23rd, we got up at 11 o'clock. After washing, we packed the luggage in the room. Because there is no window in this room, we opened the door of the room and cleaned up. Thinking about it like this, otherwise the room is really too stuffy.
Then the boss saw that we were packing up, and I was about to pack up and asked if I was going to check out. I said no. We went out for a meal and the boss said yes.
I came back after dinner at 12 o'clock and fell at the door. I went into the house and sat down for a while, thinking about checking out around 13:30. When the result was a little faster, the boss’ mother knocked on the door and asked if we were going to check out, saying that we should check out at 12 o'clock. I said that our room shows that we checked in after 14 o'clock, checked out after 14 o'clock, and we refunded after 13 o'clock. As a result, she said outside: live for dozens of yuan, and turn on the air conditioner! This sentence angered me! I have endured the inconvenience of washing, poor sleep, and the room is stuffy. In this case, I was told to turn on the air conditioner again. Who can bear it? And we played outside during the hottest time of the day, and turned on when we came back to sleep at night, and came back at noon on the last day. We usually turned off the lights and turned off the air conditioner when we went out. This price is not set by me. The platform shows that I will place an order at this price. If I really lose money, I suggest that the boss directly remove the platform, so as not to lose money and be angry and sprinkle your anger on the guests! What have our guests done wrong to accept your anger? So I really can't bear this bad review! ! ! I really do business, please control your temper, the guests are not your gas bag!
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