Via Melchiorre Gioia, 73, Milan, Lombardy, 20124, ItalySee Hotel Details
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1 night
Guest Reviews
9/10
Great
112 Reviews
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.3
Amenities8.7
Service9.0
Cleanliness9.1
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All reviews(112)
Positive reviews(106)
Reviews with photos/video(23)
Easy to get around(37)
Convenient location(34)
Close to metro(28)
Awesome stay(24)
Friendly staff(22)
Delicious breakfast(17)
Clean and tidy(11)
Negative reviews(6)
Anonymous User
Standard Queen Room Non smoking
Stay Date Nov 2024
Couples
5 Reviews
10.0/10
Outstanding
Posted on Dec 31, 2024
Clean room, 5 mins walk from the train station to the hotel. Recommend.
Asnafi Nader
Standard Room
Stay Date Feb 2025
Business travelers
40 Reviews
10.0/10
Outstanding
Posted on Mar 28, 2025
Excellent: great location (30 seconds walking distance to the metro station, 7 minutes walking distance to the central railway station, 2-3 minutes walking distance to many restaurants and shops, etc.), clean and quite room, comfortable bed, big bathroom, iron and ironing board in the room, nice breakfast, great staff everywhere…
Response from Property: Dear Mr Asnafi, Thank you for your excellent review! We're thrilled that you enjoyed our Hotel. It’s great to hear that you appreciated the in-room amenities, breakfast, and our wonderful staff. We truly appreciate your kind words and look forward to welcoming you back for another fantastic stay!Kind regards,Laura R,.Front Office Manager
Anonymous User
Standard Room
Stay Date Feb 2025
Business travelers
7 Reviews
8.5/10
Very Good
Posted on Mar 24, 2025
good location. subway beside hotel. milano centre train station nearby.
Response from Property: Dear Valued Guest, Thank you for choosing Crowne Plaza Milan City and for taking time to review your stay! We're pleased to know that you enjoyed the convenient location. We hope to welcoming you again! Kind regards,Laura R.Front Office Manager
Guest User
Standard Room
Stay Date Sep 2024
Couples
5 Reviews
10.0/10
Outstanding
Posted on Oct 26, 2024
Location is great and just right in front of metro. Very convenient to go Duomo. However there is only stairs at metro station leading up to entrance of hotel so lugging the luggage up can be challenging if coming via metro.
Response from Property: Dear _TISGtfm6u68****, Thank you for your feedback! We're glad you enjoyed our convenient location near the metro, making trips to the Duomo and around the city easy.I’m sorry that during your stay you found the elevator from the metro under maintenance, which is just beside our Hotel’s entrance and very convenient. We hope to welcome you back for an even more seamless stay!Kind regards,Laura R.Front Office Manager
Mehmet Yorulmaz
Standard Room
Stay Date Oct 2024
Family
5 Reviews
10.0/10
Outstanding
Posted on Dec 1, 2024
Her yönüyle gayet yeterli bir otel , konumu çok iyi
Tavsiye ederim …
Response from Property: Dear Valued Guest,Thank you for your kind feedback! We are pleased to hear that you found our hotel to be adequate in every aspect and appreciated our convenient location. Your recommendation means a lot to us, and we hope to have the pleasure of welcoming you back for another great stay.Kind regards,Laura R.Front Office Manager
Hang Chit
Standard Queen Room Non smoking
Stay Date Nov 2024
Couples
8 Reviews
9.0/10
Great
Posted on Jan 4, 2025
The Wifi is very poor. Always disconnect.
Response from Property: Dear Valued Guest, Thank you for your feedback. We’re sorry to hear about your experience with the Wi-Fi. We understand how important a stable connection is and will address this issue with our technical team to ensure improvements are made. Your comfort is our priority, and we hope to provide a better experience during your next stay.Kind regards,Laura R.Front Office Manager
Guest User
Premium King Room Non Smoking
Stay Date Apr 2024
Travel with friends
4 Reviews
8.0/10
Very Good
Posted on May 13, 2024
Service not up to standard, we asked reception to send us some cutlery, reception put us through to the bar, the guy at the bar said will need to charge for room service if we want cutlery to be sent up to our room. Never ever heard of that in my life!!!!!
Eng. Mohammed
Standard Twin Room
Stay Date Jan 2024
Business travelers
2 Reviews
8.0/10
Very Good
Posted on Feb 16, 2024
should 2 bottle of water for 2 persons in the same room, as well as need an indoor pool, and spa or massage
Lowergate
Standard Twin Room Non smoking
Stay Date Dec 2023
Family
9 Reviews
9.5/10
Amazing
Posted on Feb 2, 2024
Breakfast was perfect with a broad variety of food. The room was nice and clean too. Slippers were provided which was a surprise:). The only thing I didn’t like was the paper cups with plastic bags wrapping up - not something sensible to me, neither environmental friendly nor healthy but seems to be quite common in Italy. Location is convenient, close to metro station and within walking distance to the Milan central station.
Chan
Standard Twin Room Non smoking
Stay Date Sep 2023
Family
7 Reviews
8.0/10
Very Good
Posted on Nov 11, 2023
It is conveniently located about 8 min walk from
Central station . A metro station just right below the hotel .
Overall it is a very basic hotel with very good location..
Cassie0809
Standard Twin Room Non smoking
Stay Date Dec 2022
Family
18 Reviews
10.0/10
Outstanding
Posted on Jan 24, 2023
So convenient location. The breakfast was good. The staff are so helpful and friendly
Guest User
Standard Twin Room Non smoking
Stay Date Apr 2023
Family
4 Reviews
2.0/10
Posted on May 10, 2023
Very surprised at this hotel’s condition, and not the good kind. Housekeeping clocks out at 6pm and you are left without water if you chose “Do not disturb” earlier in the day (first time I’ve had that happen ngl). Service is essentially non-existent, I couldn’t even get an extra bath towel after calling reception because once again, the housekeeping personnel went home. In addition, I’ve never experienced this at any half-respectable hotel - there was no tissue box present until we specifically asked reception (again), upon which we got handed a tiny cardboard box (like wow, be stingy with tissues, that’s reflecting wonderfully on your hotel). Congratulations, if you think you are gonna get good recommendations, you haven’t been paying attention.
Anonymous User
Standard Twin Room Non smoking
Stay Date Jan 2024
Solo travelers
1 Reviews
10.0/10
Outstanding
Posted on Feb 17, 2024
Everything is excellent
Guest User
Standard Twin Room Non smoking
Stay Date Nov 2023
Family
2 Reviews
8.0/10
Very Good
Posted on Dec 18, 2023
It’s very good location
Guest User
Standard Room
Stay Date May 2022
Business travelers
3 Reviews
8.0/10
Very Good
Posted on Jul 2, 2022
Hello dear,
My overall stay at the hotel was good.
The breakfast is great.
I only had one problem for the first 2 nights I had a room # 712 with 2 tween beds.
Unfortunately I could not sleep well during the first 2 night.
The bed mattress was not comfortable at all to say the lease.
I requested to change my room and only on the 3rd night I was able to get a better room # 412 with good queen size bed.
In away I feel that I paid for 2 nights too much money that was not worth the price.
I hope to be compensated for this unfortunate situation.
Looking forward to your reply.