Piazzale Principessa Clotilde, 10, Milan, Lombardy, 20121, ItalyView Hotel Details
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Heart Hotel Milano Guest Reviews
3.7/5
96 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location3.8
Amenities3.4
Service3.7
Cleanliness3.9
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All reviews(96)
Positive reviews(34)
Reviews with photos/video(5)
Great location(12)
Awesome stay(7)
Great service(7)
Negative reviews(5)
Erich EPH
Double Room
Checked in Apr 2024
Business travelers
54 Reviews
4.7/5
Amazing
Posted on Apr 26, 2024
This is a really good hotel right in Corso Como. Downstairs it’s a little bit industria looking l and the rooms are all really quite cool.
Response from Property: Dear Erich, Thank you for taking the time to tell us about your experience following your stay at the Heart Hotel Milano. It is always a pleasure to receive positive feedback. We hope to welcome you again very soon. Kind Regards
Dania_mandarinka
Double Room
Checked in Aug 2024
Solo travelers
88 Reviews
4.0/5
Very Good
Posted on Aug 15, 2024
Very kind and friendly staff. Good coffee in the bar
Response from Property: Dear Dania,Thank you for taking the time to tell us about your experience following your stay at the Heart Hotel Milano. It is always a pleasure to receive positive feedback. We hope to welcome you again very soon.Kind Regards
Hadjer Deayaldeen
Double Room
Checked in Feb 2024
Couples
4 Reviews
4.7/5
Amazing
Posted on Feb 13, 2024
Very good hotel in great location, close to tourist activities. And accommodating staff.
Would be nice to provide coffee and tea as extra amenities.
CoLLinZ
Double Room
Checked in Apr 2024
Couples
26 Reviews
5.0/5
Outstanding
Posted on Apr 9, 2024
A nice hotel, a good value for money
Response from Property: Dear Collinz, Thank you for taking the time to tell us about your experience following your stay at the Heart Hotel Milano. It is always a pleasure to receive positive feedback. We hope to welcome you again very soon. Kind Regards
Kyawt Kay Khine
Double Room
Checked in Apr 2024
Travel with friends
2 Reviews
5.0/5
Outstanding
Posted on Apr 29, 2024
Nice hotel with great location
Response from Property: Dear Kay, Thank you for taking the time to tell us about your experience following your stay at the Heart Hotel Milano. It is always a pleasure to receive positive feedback. We hope to welcome you again very soon. Kind Regards
William
Double Room
Checked in Feb 2024
Solo travelers
29 Reviews
4.2/5
Very Good
Posted on Feb 19, 2024
Carrefor is just next door
jainmanish
Double Room
Checked in May 2023
Solo travelers
33 Reviews
5.0/5
Outstanding
Posted on May 17, 2023
So nice place , very comfortable, staff very friendly, awesome
Guest User
Double Room
Checked in Dec 2023
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Dec 20, 2023
Service war auch super
Brito
Double Room
Checked in Jul 2022
Solo travelers
41 Reviews
4.7/5
Amazing
Posted on Jul 16, 2022
Travelled alone , I liked the hotel very much , the staff was very friendly and the bed was very comfortable I would only say the towel had A weird smell , I spoke with the staff and they changed it the next day. I would stay again
Nicole
Double Room
Checked in Feb 2022
Couples
7 Reviews
4.7/5
Amazing
Posted on Feb 17, 2022
EN/ It is a little far from the Duomo (around 20 minutes aprox walking, and 9’ by metro), but is a great hotel, very clean and nice rooms.
ES/ Es un poco alejado del Duomo (al rededor de 20 minutos a pie y 9 en metro), pero es un buen hotel, habitaciones amplias, iluminadas y limpias.
Billakos
Double Room
Checked in Jul 2022
Business travelers
6 Reviews
4.5/5
Great
Posted on Aug 7, 2022
Clean room! Eco friendly hotel. Great location!
Guest User
Double Room
Checked in Dec 2024
Business travelers
1 Reviews
4.7/5
Amazing
Posted on Dec 9, 2024
TOP hotel. Great location. Modern. Stylish. Dark.
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YuxuanQ.Annabella
Double Room
Checked in Mar 2024
Solo travelers
31 Reviews
4.2/5
Very Good
Posted on Mar 24, 2024
Close to the road, slightly noisy
But the location is great
The customer service downstairs is also good.
Original TextTranslated by Google
Guest User
Double Room
Checked in Aug 2024
Solo travelers
13 Reviews
0.5/5
Posted on Aug 6, 2024
garbage in garbage
It's not responsible for overselling and throwing me into a remote hotel.
My friend came up to chat and was kicked out
Worst hotel I've ever stayed in in my life
This is the first time to give such a negative review
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for taking the time to tell us about your experience, we are really sorry by such a negative rating and we regret not having met your expectations .Best regards.
Gaffo
Double Room
Checked in Jul 2024
Business travelers
3 Reviews
4.2/5
Very Good
Posted on Jul 30, 2024
The location of the hotel is very good and the decoration is also very industrial style. The only thing is that the air conditioner cannot be controlled by yourself. You need to ask the front desk to turn it up or down. The bathroom in the room 202 where I stayed had a bad smell. You had to block the drain with a towel at night. Everything else was good. The front desk was also very friendly.
Original TextTranslated by Google
Response from Property: Dear Gaffo,Thank you for choosing our Hotel and sharing your feedback. Inspired by your comments we will try to improve every aspect that you highlighted. Best regards,