ApArt Hotel Lupetta 5

We loved the fact that is very well located (two blocks away from Duomo practically). Our room had a kitchen and a living so it was very comfortable. Is near two metro stations. From the outside doesn't look like a hotel (it has no sign) but one of the staff members saw us searching around so he showed us our room. From the inside you can see that is a very old family complex building, so you would definitely get the typical Italian neighborhood feeling. The elevator is very small and has a bit of a smell, but for the rest we really liked the place.

Good location, just near Duomo

I rated this a one out of five because there is not anything less. These people and this place is the worst. We checked in a day late due to our flight not arriving on time. We came in the next day (which we had already paid for and been charged), and they would not let us into our room. We left our bags, and went for a walk. Two hours later the new person at the desk said they did not know about our bags and was about to give them away!!!. She said she did not know who they belonged to. After we showed them the text message that said we would be leaving our bags, she oh, well you have them now so it's ok. We paid for 5 nights and got 4. The room was a mess. some outlets did not work. The floor was concrete. The place smelled. The water had low pressure. The front door to the complex is about just over a meter high and 1/3 meter wide. Dont ever go there.