Shirahama Ocean Resort

Shirahama Ocean Resort Reviews

Shirahama Ocean Resort

Shirahamacho Shirahama 2784, Minamiboso City, Chiba Prefecture, 295-0102, JapanView Hotel Details
Shirahama Ocean Resort
Shirahama Ocean ResortShirahama Ocean ResortShirahama Ocean Resort
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Shirahama Ocean Resort Guest Reviews

3.6/5
24 Reviews
Verified reviews
Location3.7
Amenities3.6
Service3.6
Cleanliness3.5
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All reviews(24)
Positive reviews(12)
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Negative reviews(3)
Guest User
Triple Room Non smoking
Checked in Jun 2024
Couples
3 Reviews
2.7/5
Posted on Jul 23, 2024
The building is old, and the rooms were renovated, but the carpet had a lot of stains and the floors were unpleasant to look at. If you have children, the buffet dinner and breakfast are great, but the quality was not what I would call high. There were two pools, one for children, which was nice. It was a shame that there was no place to dry swimsuits. I thought this was a hotel that was considerate of pets.
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Response from Property: Thank you very much for using Shirahama Ocean Resort. This time, you stayed in an ocean view triple room, but the condition of the room did not meet your expectations, and we apologize for the discomfort you experienced. We also take your feedback seriously regarding the cleaning deficiencies, and will immediately improve the facility inspection and room cleaning inspection. It is true that the facility is old, but we discovered the problem early on during daily inspections, and in the future we will make prompt repairs, recheck our preparations to welcome guests, and strive to improve so that our guests can have a comfortable stay. We deeply appreciate your valuable feedback and the opportunity to review our services. Shirahama Ocean Resort Front Desk
毛子
Standard Twin Room Smoking
Checked in Nov 2023
Family
104 Reviews
5.0/5
Outstanding
Posted on Dec 13, 2023
The service provided by the front desk lady named Gina is very good. The scenery of this hotel is also very good. The hot spring water is very hot and comfortable. You can have breakfast while enjoying the view near the beach. There is also a swimming pool in the hotel. You can see the Nojimazaki Lighthouse from the breakfast area. You can also see the beautiful seaside and lighthouse from the room. The breakfast is very rich and has local characteristics. I will stay here again next time.
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Response from Property: Thank you very much for visiting Shirahama OCEAN RESORT. Thank you even more for sharing your valuable opinions with us. We are glad that you enjoyed your stay with us this time. It is also our honor to receive your feedback and evaluation. Your words of praise are our greatest encouragement. We look forward to your choosing to stay here again. Shirahama OCEAN RESORT front desk
Guest User
Triple Room Non smoking
Checked in Aug 2023
Couples
1 Reviews
4.5/5
Great
Posted on Sep 4, 2023
Everything was fine except that we were asked to pay for the hotel, despite the fact that we booked it through you, that is, it was already paid, we somehow sorted it out ourselves, that is, we were able to explain what we had already paid for, but it took our time!!! That’s why I would like to avoid such foolishness next time!
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Response from Property: Dear Guest,Thank you for staying at Shirahama Ocean Resort, and for taking the time to share your review with us.We apologize that you experienced inconvenience due to the lengthy time required to confirm your payment method during your trip.All of us are dedicated to providing hospitality to each guest, and we will continue to strive towards enhancing the experience.We do hope you will consider staying with us again when your future travel brings you back to the area, and that we will have the pleasure of welcoming you again at Shirahama Ocean Resort.Sincerely, Front Desk, Shirahama Ocean Resort
Anonymous User
Triple Room Non smoking
Checked in Dec 2023
Travel with friends
2 Reviews
4.0/5
Very Good
Posted on Jan 27, 2024
Coastal city tourism
Original TextTranslated by Google
Response from Property: Thank you very much for visiting Shirahama OCEAN RESORT. Thank you even more for sharing your valuable opinions with us. We are glad that you enjoyed your stay with us this time. It is also our honor to receive your feedback and evaluation. Your words of praise are our greatest encouragement. We look forward to your choosing to stay here again. Shirahama OCEAN RESORT front desk
Guest User
Standard Twin Room Non smoking
Checked in Sep 2022
Family
11 Reviews
4.2/5
Very Good
Posted on Oct 11, 2022
The building is old, but the interior has been nicely renovated and looks nice. However, the water area seems to be untouched and feels old. The view is nice because it faces the sea.
Original TextTranslated by Google
Response from Property: Thank you for using Shirahama Ocean Resort. This time, we stayed in a twin room with an ocean view. The building itself has grown old with the times, but we will continue to work on gradual renovations and repairs in the future, so that we can make your stay even more comfortable, even if it is old. We would appreciate it if you would choose our hotel when you come to Minamiboso Shirahama. We are looking forward to seeing you again. Shirahama Ocean Resort Front
Guest User
Triple Room Non smoking
Checked in Dec 2022
Travel with friends
4 Reviews
5.0/5
Outstanding
Posted on Mar 19, 2023
The environment is very good and clean
Original TextTranslated by Google
Response from Property: Thank you for using Shirahama Ocean Resort. We are glad that you were satisfied with the view from your room. Our hotel is located in a quasi-national park, and is the only one in Minamiboso Shirahama that is built on the sea side from the coastal street, so the unobstructed scenery is attractive. We don't have the latest facilities, but it's located in a quasi-national park, so it's an irreplaceable location. The lighthouse at night, which can be seen from the room, is illuminated by the moonlight, creating a truly fantastic and beautiful night. When you come to Minamiboso Shirahama, we would appreciate it if you would choose our hotel. We are looking forward to seeing you again. Shirahama Ocean Resort Front
Guest User
Standard Twin Room
Checked in Feb 2022
Family
1 Reviews
4.7/5
Amazing
Posted on Apr 1, 2022
The staff was very kind and the room was clean. I arrived at night, so I couldn't see much of the view. I was impressed by the view I saw this morning. I still want to come back in the summer and play in the pool.
Original TextTranslated by Google
Response from Property: このたびは白浜オーシャンリゾートをご利用いただき誠にありがとうございます。 お部屋からの眺望をご満足いただけたようで何よりでございました。 当館は、国定公園内に立地し、南房総白浜でも唯一、海岸通りより海側に建つ事から、遮る物のない景観が魅力でございます。 最新の設備はございませんが、国定公園内にあり、かけがえのないロケーション、朝目覚めて、カーテンを開けると一面の太平洋。 お部屋からも見える夜の灯台も、月明かりに照らされ、本当に幻想的で美しい夜を演出してくれます。 南房総白浜へお越しの際には、当ホテルをご指名くだされば有り難く存じます。 またのご来館をスタッフ一同心よりお待ちいたしております。 白浜オーシャンリゾート フロント
Guest User
Pet Allowed 2F Japanese-Style Room 10 Tatami
Checked in Jan 2025
Family
1 Reviews
4.0/5
Very Good
Posted on Feb 14, 2025
海がすぐ近くで、景色が朝から晩まで素敵でした。犬も一緒にいれて良かったです!食事も普段作らないようなお料理を色々と楽しみました。
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Response from Property: このたびは白浜オーシャンリゾートをご利用いただき誠にありがとうございます。わんちゃんとご一緒に南房総へお越しいただきありがとうございました。わんちゃんと泊まれる和室のお部屋でのご滞在でございましたが、夕食の海鮮や朝食の浜焼きなどのバイキングのお食事もご満足いただけたご様子が伺え何よりでございました。徒歩圏には大きな観光施設のない場所ではございますが、ホテルから徒歩5分ほどで、房総最南端の「野島埼灯台」がございます。ロータリー沿いにはお土産物屋、食事処等があり、半島の周辺は散策コースも整備されております。散策コースの最南端には、「房総最南端の碑」「開運の神様」など記念のスポットもございますので、わんちゃんとのお散歩におすすめでございます。今後もお客様に寄り添ったおもてなしを心掛け、サービス面、お料理面を合わせ、より良いホテルづくりにスタッフ一同精進して参ります。またのご来館を心よりお待ち申し上げております。白浜オーシャンリゾート フロント
Guest User
Standard Twin Room Non smoking
Checked in Oct 2024
Business travelers
2 Reviews
3.7/5
Posted on Nov 9, 2024
夕食と朝食、海鮮三昧で、どちらも素晴らしかった。
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Response from Property: このたびは白浜オーシャンリゾートをご利用いただき誠にありがとうございます。今回は、オーシャンビューのデラツインルームでのご滞在でございましたが、浜焼きなどのバイキングのお食事をお喜び頂けたご様子が伺え嬉しいかぎりでございます。ホテル名物、ご好評の浜焼きは、季節の旬の食材を使用したお料理が食べ放題でございます。浜焼きなどの海の幸も豊富に揃えております。次回お泊り頂けた際には、今回以上にご満足頂ける様精進してまいります。またのご来館をスタッフ一同心よりお待ちいたしております。白浜オーシャンリゾート フロント
かよっぺ
Checked in Apr 2024
Travel with friends
3.0/5
Posted on May 4, 2024
I really wanted to take my dogs there during Golden Week, but unfortunately it rained heavily. Since I had my dog ​​with me, we couldn't go anywhere so we checked in early and stayed at the hotel. The building is old but I thought there were plenty of rooms where you could stay with your dog. I wish they had provided wet tissues. The food was a seafood barbecue buffet and was excellent. There was only one bath and no sauna, so it wasn't much of a way to kill time on a rainy day lol It was a shame that the sink in the room was small and in the living room. I wish there was a sofa. I'd like to stay here again if I have the chance.
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Response from Property: このたびは白浜オーシャンリゾートをご利用いただき誠にありがとうございます。 わんちゃんとご一緒に南房総白浜へお越しいただきありがとうございます。 バイキングのお食事をご満足いただけたご様子が伺え嬉しいかぎりでございます。 今回は、あいにくのお天気でございましたが、お部屋から見る海の色も、晴れた日には、また違った印象をお持ち帰りいただけることと存じます。 良いお天気の日の南房総の海の見事な青い色は是非ご覧いただきたい景色でございます。 7/1よりホテルのプールもオープンし、南国ムード溢れる白浜の、また違った印象をお持ち帰りいただける事と存じます。 頂戴したご意見に真摯に向き合い、常にお客様の声に耳を傾け、現状に満足せずに改善してまいります。 お忙しい中、ご貴重なご意見を賜り、誠にありがとうございました。 南房総白浜へお越しの際には、当ホテルをご指名くだされば有り難く存じます。 またのご来館をスタッフ一同心よりお待ちいたしております。 白浜オーシャンリゾート フロント
LoveTravel752352
Checked in Feb 2024
Family
4.0/5
Very Good
Posted on Mar 12, 2024
Stayed here on a driving trip to the Boso Peninsula.It's right near Nojimazaki, and all rooms face the sea, so the view is great. At night, we could see the nearby white Nojimazaki Lighthouse and the morning sun beautifully. Both dinner and breakfast are buffets with seafood as the main dish, and each table has a roaster so you can grill it yourself. Since it was a holiday, there was a smell of smoke from many tables burning. We recommend taking a walk in Nojimazaki Park in the morning! There's a lot to see.
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Response from Property: このたびは白浜オーシャンリゾートをご利用いただき誠にありがとうございます。 今回は、お部屋からの景色などお喜び頂けたご様子が伺え嬉しいかぎりでございます。 当館は全室オーシャンビューの景色が魅力でございます。 朝日に輝く海、青のコントラストが刻々と変化する空、夜にはライトアップされた白亜の灯台など、ご覧いただきたいシーンが幾つもございます。 バイキングのお食事は、卓上で焼き上げる浜焼き、当日の入荷状況にもよりますが、さざえ・ほたて・えびなどをご用意しております。 釜めしもしゃぶしゃぶ用のイカ、タコ、エビを足したりとお客様のお好みでアレンジも可能でございます。 建物自体は、時代と共に古くなりましたが、日々の確認及びメンテナンスを定期的に行い、、清潔感を維持できるよう改善してまいります。 次回お泊り頂けた際には、今回以上にご満足頂ける様精進してまいります。 またのご来館をスタッフ一同心よりお待ちいたしております。 白浜オーシャンリゾート フロント
unyako
Checked in Dec 2023
Family
4.0/5
Very Good
Posted on Jan 28, 2024
If you have a dog, you can go outside from the Japanese-style room on the first floor (there is a lock on the door to the outside, so security is assured), which is convenient. The dog run is also spacious. The cage provided is large, so it wasn't cramped even when we put our own bed there. As it is a seaside hotel, it has deteriorated from salt, but it is kept clean and we were able to stay comfortably. The seafood barbecue and dried fish we had for dinner were fun. There were a few things that bothered me. First of all, the restaurant. If they make two rotations, I wish they would change the tongs and spoons used to pick up food to clean ones. Also, the staff are mainly there to replenish the food, so they don't bother to leave the floor dirty. At the front desk, the revenue stamps on receipts were tilted and the paid stamps were upside down, so the slightly sloppy operation bothered me.
Original TextTranslated by Google
Response from Property: このたびは白浜オーシャンリゾートをご利用いただき誠にありがとうございます。 わんちゃんとご一緒に南房総白浜へお越しいただきありがとうございます。 今回は、わんちゃんと泊まれるテラス付きのお部屋でのご滞在でございましたが、バイキングのお食事やドッグランなどをお喜び頂けたご様子が伺え嬉しいかぎりでございます。 スタッフの対応についても至らない点がございましたことをお詫び申し上げます。 頂戴したご意見に真摯に向き合い、今後は丁寧な説明を心掛け、お客様お一人お一人に寄り添った接客を目指し、オペレーションの見直 しとスタッフへの指導を徹底してまいります。 貴重なご意見をいただき、私どものサービスを見直す機会をいただけましたことに深く感謝申し上げます。 南房総白浜へお越しの際には、当ホテルをご指名くだされば有り難く存じます。 またのご来館をスタッフ一同心よりお待ちいたしております。 白浜オーシャンリゾート フロント
Relax09963457793
Checked in Sep 2023
Family
1.0/5
Posted on Oct 29, 2023
What was shocking on this trip was that the room was not cleaned. There were used sanitary products left in the toilet by the previous user. There was also a lot of dust in the room. It was a shock! ! ! ! ! There were also large moths flying around. From the above points, I thought that there was very little cleaning done. We don't expect perfection, so please at least refrain from buying used sanitary products. There was also no drinking water in the bathroom. This was my first time in a hotel that didn't have drinking water. Also, although the toilet is now tankless, the hand washing area is only at the back of the room, which is inconvenient. It's especially bad at night. I cross the pitch-black machete room where my family is sleeping. It's dangerous. Hamayaki breakfast buffet? The buffet was covered in smoke and looked like a downtown yakiniku restaurant. There was no ventilation and my eyes hurt. The smell wafted all the way to the hallway on the third floor. The room itself is made of Ryukyu tatami, and although it looks beautiful in the photo, it is aging and makes creaking noises wherever you walk. Maybe it can't be helped because it's an old building. I'm sorry, but this trip was disappointing as there were no good spots for our family.
Original TextTranslated by Google
Response from Property: このたびは白浜オーシャンリゾートをご利用いただき誠にありがとうございます。 数あるホテルの中から当館をお選びいただいたにもかかわらず、ご不快な思いをお掛けしましたことをお詫び申し上げます。 清掃不備に関しましては、清掃責任者及び私、施設管理者と情報を共有し、チェック体制の再度徹底及び施設管理者の定期的な見回り・メンテナンスを行うことで再発防止に努めてまいります。 レストランの煙り対策についても扇風機の増設など対策を施しておりましたが、改善に至らず申し訳ございません。 琉球畳におきましては、畳の張替も検討しております。 お部屋の劣化に関しましては大規模な改装が必要となるため、今すぐの対応は困難な状況でございます。 繰り返しとはなりますが、お客様の目線に立ったサービスをスタッフに周知し共有すること、清掃スタッフとお部屋の管理をしっかりと行い整備されたお部屋でお客様をお迎えできるよう、努めてまいります。 南房総白浜へお越しの際には当館をご検討いただき、挽回の機会を頂戴できましたら幸いでございます。 白浜オーシャンリゾート 支配人 五日市
Ishi Y
Checked in Jul 2023
Family
2.0/5
Posted on Aug 1, 2023
It was my first time visiting Shirahama. I decided on the hotel after looking at the website. I haven't seen any reviews etc. The hotel is in a great location with a great view. We had dinner and breakfast. Dinner and breakfast are both buffet style, and you can grill your favorite ingredients. When it comes to food, I feel like there is a huge difference between success and failure. Most of the staff seem to be foreign nationals, but they all speak Japanese well and I personally never felt inconvenienced when communicating with them. Below is my first experience. First, the guest rooms. The carpet was surprisingly dirty. I was also surprised that the slippers used in the guest rooms were also used inside the hotel. It's not as big as a public bath, but the changing room here is surprisingly poorly maintained. The shelf in front of the mirror is brownish and has some loose ends, making me think of an abandoned hotel. Inside the public bath, the caran was broken and the broken parts were left in the washing area. Is it called a stand shower? The shower room where you can stand and take a shower was completely destroyed. Are the warehouses inside the building in ruins? It was so cluttered that visually it was my first experience of an active hotel. The best part is the outdoor pool! The water in the pool was so cloudy that I couldn't see my feet. And is there algae on the inside walls? It was incredibly slippery, and the wire mesh-like part of the bottom that looked like a drainage ditch was so slippery that you could feel algae when you stepped on it, and it was a very new experience for me.
Original TextTranslated by Google
Response from Property: このたびは白浜オーシャンリゾートをご利用いただき誠にありがとうございます。 オーシャンビューの景色は、ご満足いただけたご様子が伺え何よりでございました。 しかしながら、お部屋、大浴場、プールなど、ご不快な思いを重ねてお掛けしてしまい、深くお詫び申し上げます。 お部屋や大浴場の清掃不備などに関しましては、清掃責任者及び、施設管理者と 情報を共有し、チェック体制の再度徹底及び施設管理者の定期的な見回り ・メンテナンスを行うことで再発防止に努めてまいります。 大浴場のカランにつきましては、遅ればせながら修繕いたしました。 プールにつきましては、今後の清掃・点検業務、オペレーションを見直し、清潔感の維持と快適さの向上に努めて参ります。 お客様が快適にお過ごしになれる環境をご用意すべく、計画的な改修を進め、日々の設備管理を徹底してまいります。 ご貴重なご意見をいただき、私どものサービスを見直す機会をいただけましたことに深く感謝申し上げます。 白浜オーシャンリゾート 支配人 五日市
Guest User
Checked in May 2023
Other
4.0/5
Very Good
Posted on Jun 21, 2023
Dinner buffet - the homemade rice pot with butter is delicious. The best time is just before the solid fuel burns out. There is also seafood grilling and shabu-shabu, and although the ingredients are not expensive, it was very satisfying. For breakfast, we grilled horse mackerel and sausages ourselves and ate them. The croissants and pancakes were also delicious. We didn't get hungry until the evening that day. There are also a few terrace seats, so you can dine with your dog. The building is generally old and there was an unpleasant smell when we first entered the room. The smell went away when we used the Plasmacluster that was in the room. I wish they had used it before guests entered. When we booked directly with the hotel instead of using a travel site, beer and abalone were included with dinner. I wouldn't recommend this to others, but it was a very satisfying trip for us.
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