Quality Inn & Suites Mall of America - MSP Airport

Quality Inn & Suites Mall of America - MSP Airport Reviews

Quality Inn & Suites Mall of America - MSP Airport

814 American Blvd E, Minneapolis, Minnesota, 55420View Hotel Details
Quality Inn & Suites Mall of America - MSP Airport
Quality Inn & Suites Mall of America - MSP AirportQuality Inn & Suites Mall of America - MSP AirportQuality Inn & Suites Mall of America - MSP Airport
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Quality Inn & Suites Mall of America - MSP Airport Guest Reviews

3.4/5
112 Reviews
Verified reviews
Location3.4
Amenities3.4
Service3.4
Cleanliness3.4
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All reviews(112)
Positive reviews(11)
Reviews with photos/video(1)
Negative reviews(1)
However Whenever
Standard Double Room with Two Double Beds-Non-Smoking
Checked in Jun 2024
Solo travelers
4 Reviews
5.0/5
Outstanding
Posted on Jun 13, 2024
It's a great hotel, friendly employees. Breakfast has a great selection and always stalked. Clean hotel even the pool. Right on the bus line and close to places to shop and the mall of America. I would early stay again.
KeAnObB
Standard King Room-Non-Smoking
Checked in Jun 2024
Business travelers
27 Reviews
5.0/5
Outstanding
Posted on Jun 17, 2024
Very good hotel, location is prefect and staff are helpful.
NelsonTeresa
Room, 1 King Bed With Sofa Bed, Accessible, Non Smoking
Checked in Nov 2023
Couples
1 Reviews
3.2/5
Posted on Nov 6, 2023
Upon arrival I was informed that they were charging a deposit again. They had stopped for well over a year, and without advanced notice they wanted a $100.00 deposit. I was not prepared for this and it left me short on money. They would not release it at checkout so I am still without my money. I also requested a late check out. I was told that I was in good standings with the hotel because I frequently stay there. They wouldn't let me do a late checkout. A new policy would charge me per 15 minutes past 11am. So to leave 1 hour later it would cost me $40.00. I don't think I will be back to stay again. Very disappointing. Breakfast was awful, they were out of everything. Cost goes up, quality goes down. Not so quality inn.
PetersonJessica
Standard Double Room with Two Double Beds-Non-Smoking
Checked in Apr 2023
Family
1 Reviews
4.0/5
Very Good
Posted on Apr 13, 2023
Besides the lady kicking my door at 2-3am for me too open like my kids aren't asleep awsome place
WingMary
Standard Double Room with Two Double Beds-Non-Smoking
Checked in Jun 2022
Couples
1 Reviews
4.0/5
Very Good
Posted on Jun 7, 2022
Check in was ok... Although clerk stated they were full when we arrived after midnight and we had booked thru their Res Dept. Once she found out I was a diamond member she then changed her attitude! Pool is down due to some funk in the pool Breakfast was so so, eggs were very salty! Coffee should be available all day but they only have it during breakfast hours, however, they will give you packets for your room but no creamer so I need to run over to Walmart to grab some!
Guest User
Two Double Room
Checked in Mar 2022
Solo travelers
1 Reviews
4.2/5
Very Good
Posted on Mar 17, 2022
Location is perfect. Hotel condition is average. Service is great except for late night clerk
LElaine
King Room
Checked in Dec 2021
Couples
1 Reviews
1.0/5
Posted on Dec 22, 2021
It advertises there is a free shuttle. Wrong! They discontinued that when the pandemic hit. The photos are nice, but the place was a dump. It was unkept, door knob missing on the bathroom door, toilet broken, security chain lock broken. I will warn anyone and everyone not to use this facility until they do a major reparation. The person at the desk paid for the taxi to provide a ride to the airport when we left, now what do we do when we return? SO DISSAPPOINTED.
Guest User
Standard Double Room with Two Double Beds-Non-Smoking
Checked in Jun 2023
Business travelers
70 Reviews
4.0/5
Very Good
Posted on Jul 8, 2023
fine.................................................
Original TextTranslated by Google
Azhongsunny
Standard Double Room with Two Double Beds-Non-Smoking
Checked in May 2023
Business travelers
16 Reviews
4.2/5
Very Good
Posted on Jul 31, 2023
Hygiene: The room has a strong smell Facilities: Facilities are relatively old Environment: Good location, close to shopping malls and airports
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Anonymous User
Standard King Room-Non-Smoking
Checked in Nov 2022
Solo travelers
1 Reviews
3.0/5
Posted on Nov 30, 2022
It was pretty good~
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