Guest User
June 12, 2025
I found the hotel in Minsk to be quite good overall. It was very clean, and the rooms met the expected standards for a 5-star property. However, the service was surprisingly unfriendly and lacked the level of hospitality one would expect from a hotel of this rating. In a 5-star establishment, service should be a top priority, but that unfortunately wasn’t the case here. Staff even refused to call a taxi for guests, which was quite disappointing.