Best Spa Hotel in Minsk

The hotel is nice and the room was perfectly clean on both occasions I was there. The staff was fine. The bar was small but had a nice selection of beverages. The location is nice, there are several restaurants and other places nearby. Overall, a good experience.

The view were so nice when it was snowing. rooms are warm and comfortable. Room service and reception are kind. The only thing makes us upset that this order doesn’t contain breakfast, and we should pay it every morning. To be honest, the breakfast was a little bit expensive than other hotel.

This hotel certainly demonstrates a high level of attention-to-detail in every way. Extremely friendly and courteous staff that goes above-and-beyond, however unfortunately it would be impossible to list all the names of the staff that well exceeded our expectations. The food was high quality and exceptional as well as the food service staff. Check-in was extremely easy thanks to the friendliness of the front desk staff that allowed us an early check-in on arrival (kindly note that this benefit is not always available). Everything at the hotel is clean and well maintained. The pool and associated amenities are among the best that we have experienced in any hotel; relaxing, comfortable, and enjoyable. The hotel is well situated within close proximity to many attractions including the large and impeccably clean Minsk Aqua Park. The rooms are spacious and house keeping staff very accommodating. The price is extremely affordable in comparison to other more expensive hotels that don't measure up to this hotel's level (and we have stayed in many hotels around the world). We would highly recommend this hotel for your visit to Minsk for either business or pleasure!

Great location, walking distance to many restaurants and bars. Parking opposite. Spacious rooms, just a tired renovation, would refresh. Old plumbing, furniture. Breakfast was not taken, nothing to say.

Из плюсов: + Прекрасный вид на реку + Вкусные завтраки + Доступный прокат велосипедов + Вкусные коктейли в баре И все было бы прекрасно если бы не одно но, мы приехали отметить мой день рождение. Каждый год я отмечаю его в поездках во всевозможных отелях и всегда получаю хотя бы мало-мальский знак внимания, а чаще всего поздравления целый день. Для меня это не вопрос пирожного в номер, а показатель отношения отеля к клиентам. У нас был поздний выезд и когда за пару часов до выезда из отеля не было никакого поздравления, я подошла на ресепшен спросить. После моего вопроса «положено ли мне что-то в день рождение?» сотрудники стали меня убеждать что с утра в номер принесут чизкейк / игристое (тут они не договорились) и все будет супер. На мой ответ что день рождение у меня сегодня и для меня видимо сделали исключение , ничего не принеся, сказали «что они не отвечают за поздравления гостей, этим занимается кто-то другой». Поэтому в свой день рождение я не услышала даже элементарного «с днем рождения» от сотрудников отеля. Насколько же внимательно отель отнесется ко мне в следующий раз, когда у меня не будет особого дня - вопрос для меня риторический. Так же, когда с утра я подходила на ресепшен , спросила когда открывается самогон красоты , мне сказали «мы за них не отвечаем, они приходят где-то к 11-12 часам». Когда я подошла часам к 12 к салону, там шла фотосессия модели, видимо для соц сетей. На мой вопрос «могут ли они помыть и высушить мне волосы» сотрудник закатила глаза и тихо-тихо сказала администратору, что она планировала еще выпить кофе и причесаться и мне предложили прийти часа через 2-3, когда мне было уже совсем неудобно. Обычно, во всех отелях с руками и ногами готовы забрать клиента, но видимо не здесь. Ставлю 4, потому что день рождение раз в году и не для всех гостей это актуально. А расположение , завтраки , номера замечательные.

The reception staff was good, friendly and helpful. But the other bar and restaurant staff could not speak much English, the room cleaning was as clean as hell at first glance, but my money fell under the bed and when I wanted to pick it up, I was disgusted when I saw the condom garbage used by the previous guests. When I opened the window, the window edge and sill were very dirty and full of stains. .I have been a hotelier for 35 years, the lack of room service and the lack of a minibar fridge in the room were major shortcomings.

БОЛЬШЕ СЮДА НИ НОГОЙ! Проживала в отеле неделю. Единственный плюс данного заведения - действительно просторные номера с хорошим видом. На этом положительное заканчивается. Самое главное -отвратительный сервис- вот просто хуже некуда!Начиная с рецепшн, заканчивая администраторами спа.Везде отношение хамское, на все просьбы реагируют агрессивно, просто дно! Кавролин в номере грязный с пятнами, не пылесосили в номере ни разу, хотя я неоднократно обращалась с этой просьбой, воду то ставили, то нет, ни ручки, ни блокнота, ни штопора в номере вы не найдёте. Халат, тапки , зубные принадлежности тоже только по запросу. Завтраки скуднейшие. Диагноз - ДИКИЙ СОВОК. Пока вы не проведете беседы с персоналом и должным образом их не подготовите к работе с клиентами, никакой шикарный вид вам не поможет.

It was a truly beautiful and modern and well equipped place.. everything went well.. I do however feel like myself and my partner has gotten itchy skin at sleeping.. don’t know why because all the linens were clean.. maybe the bed needs treatment.. it is a comfortable place and bed. I only have a photo of the door.. but it’s on my other phone and will update.

I often fly to different countries and live in hotels accordingly, this time this hotel was relatively clean and good. I would probably even set the rating 4-5 if there were no girls from the resepshne. I think the girls from the respiratory must be friendly, smiling, responsive, etc. , but here were naked, chumy, rude, etc. , in turn, it was not quite pleasant. It was possible to close the eyes, if not the case at the departure and the removal of the number. I asked those girls on the respiratory about the possibility of giving a room later than usual, on which I was allowed until 3:00 p.m., I went to the room at 12:30 p.m. to rest as a long flight was expected with a transplant. I am in the room and I am asleep at 3:00 and I am called from the rehab and they say I had to leave at 2:00 and that I now have to pay for half a day. I in turn tried to explain by phone that it was good until 3:00, they didn't even want to listen. It was good that I was gathered, quickly grabbed my things and went down to the respiratory, there was an endless dispute that I should pay for half a day, eventually asked to call the more chief person in the hotel, explained the whole point, 20 minutes were dealt, The finding was invented that at 14: 00 the room was in the room, allegedly I was not in the room. As a result, it was decided without pay, but for my damaged mood and anger on such incompetent workers of this hotel could not not leave a review... accordingly, I will not stop in this hotel anymore. The P.S. host of this hotel or manager needs to review the qualifications of the employees, regrettably because of such staff, the status of the hotel is affected.

The conditions are so-so