Minsk Hotels with Airport pickup service

Из плюсов: + Прекрасный вид на реку + Вкусные завтраки + Доступный прокат велосипедов + Вкусные коктейли в баре И все было бы прекрасно если бы не одно но, мы приехали отметить мой день рождение. Каждый год я отмечаю его в поездках во всевозможных отелях и всегда получаю хотя бы мало-мальский знак внимания, а чаще всего поздравления целый день. Для меня это не вопрос пирожного в номер, а показатель отношения отеля к клиентам. У нас был поздний выезд и когда за пару часов до выезда из отеля не было никакого поздравления, я подошла на ресепшен спросить. После моего вопроса «положено ли мне что-то в день рождение?» сотрудники стали меня убеждать что с утра в номер принесут чизкейк / игристое (тут они не договорились) и все будет супер. На мой ответ что день рождение у меня сегодня и для меня видимо сделали исключение , ничего не принеся, сказали «что они не отвечают за поздравления гостей, этим занимается кто-то другой». Поэтому в свой день рождение я не услышала даже элементарного «с днем рождения» от сотрудников отеля. Насколько же внимательно отель отнесется ко мне в следующий раз, когда у меня не будет особого дня - вопрос для меня риторический. Так же, когда с утра я подходила на ресепшен , спросила когда открывается самогон красоты , мне сказали «мы за них не отвечаем, они приходят где-то к 11-12 часам». Когда я подошла часам к 12 к салону, там шла фотосессия модели, видимо для соц сетей. На мой вопрос «могут ли они помыть и высушить мне волосы» сотрудник закатила глаза и тихо-тихо сказала администратору, что она планировала еще выпить кофе и причесаться и мне предложили прийти часа через 2-3, когда мне было уже совсем неудобно. Обычно, во всех отелях с руками и ногами готовы забрать клиента, но видимо не здесь. Ставлю 4, потому что день рождение раз в году и не для всех гостей это актуально. А расположение , завтраки , номера замечательные.

Great location, walking distance to many restaurants and bars. Parking opposite. Spacious rooms, just a tired renovation, would refresh. Old plumbing, furniture. Breakfast was not taken, nothing to say.

Nice hotel with modern look in the city of Minsk. Its close to everything you need. The rooms are good and clean. Unfortunatley, there is no SPA or pool in this hotel. The staff is helpful and friendly. Sometimes it can be difficult to speak in English with some of them.

The view were so nice when it was snowing. rooms are warm and comfortable. Room service and reception are kind. The only thing makes us upset that this order doesn’t contain breakfast, and we should pay it every morning. To be honest, the breakfast was a little bit expensive than other hotel.

Close to metro station and opposite of the park which makes it a nice walk. Next to shopping malls and restaurant. Hotel is not brand new and has an antique 70's feel to it which is fabulous. Bed is comfortable and contains all necessary amenities. Nothing bad to say about this hotel- love the souvenir shop which makes things easy should you forget to purchase gifts....all in all- happy with this hotel in beautiful Belarus

We were in this hotel not the first time and as always everything was on the top. Beautiful spacious room, large bathroom, large swimming pool with panoramic windows overlooking the park, sauna and jacuzzi.

My wife and I stayed in this hotel in early August. For two nights. Standard room. Well, what can I say? Bed and pillows are comfortable, the sauna is modern, sleep quietly even with open window (street is not central), slippers, coat. Candey is not boring. Clean. But here's the closet - neither embedded nor normal - in the room. Hey-God! Only the hanger at the entrance and three shoulders on it roll. Everything (see appended photo). Here we did not expect ... (We then explained that the building was originally built not under the hotel, that before that here the luxury-priton was with ”massage offices,” and then the authorities closed it and forced to reprofile. ) There is a parking your own protected, under the slagbaum. Free, by the way. The weak place they have is breakfast, of course. All the dishes that are thought to be hot (cash, sausages, eggs, omlet, etc.) in fact - how would it be elegant to express? ”cool. And it's even though underneath them all candles stand. And the point is a little. On the first day we came an hour before breakfast time, so they had cheese out. (”Everything ate,” as explained to us. ) And tea cups too (have they eaten too?). And on the second day there was totally no black tea. At the same time, it was in our room. I went up just up and brought. And I got a bag and the girls at the restaurant: If anyone else would ask? They still have no creep or kefir for breakfast. Like class. Here are the cinemas and the Germans simple. But we have organized a wonderful review of Minsk, and thank you for that, relatives! Now understand why ”four” with tension?

I often fly to different countries and live in hotels accordingly, this time this hotel was relatively clean and good. I would probably even set the rating 4-5 if there were no girls from the resepshne. I think the girls from the respiratory must be friendly, smiling, responsive, etc. , but here were naked, chumy, rude, etc. , in turn, it was not quite pleasant. It was possible to close the eyes, if not the case at the departure and the removal of the number. I asked those girls on the respiratory about the possibility of giving a room later than usual, on which I was allowed until 3:00 p.m., I went to the room at 12:30 p.m. to rest as a long flight was expected with a transplant. I am in the room and I am asleep at 3:00 and I am called from the rehab and they say I had to leave at 2:00 and that I now have to pay for half a day. I in turn tried to explain by phone that it was good until 3:00, they didn't even want to listen. It was good that I was gathered, quickly grabbed my things and went down to the respiratory, there was an endless dispute that I should pay for half a day, eventually asked to call the more chief person in the hotel, explained the whole point, 20 minutes were dealt, The finding was invented that at 14: 00 the room was in the room, allegedly I was not in the room. As a result, it was decided without pay, but for my damaged mood and anger on such incompetent workers of this hotel could not not leave a review... accordingly, I will not stop in this hotel anymore. The P.S. host of this hotel or manager needs to review the qualifications of the employees, regrettably because of such staff, the status of the hotel is affected.

The hotel has not Spa , swimming pool but there are 3 stars employee . All My negative feelings were finished regarding their service . The Gold star employee is hotel Manager Alexander , Silver star employee restaurant Manager Egor and star employee who names Kate , She is senior Housekeeper. They are the real heroes of the hotel, they deserve appreciation for their service, positive approach, and outstanding effort to solve problems. Normally, a star becomes a star in a workplace, and he or she saves that business, but when two star employees come together, they save the country. In rare cases, if three star employees come across the same shift, they can change the whole world with their excellent service and friendly approach. All my negative thoughts about your hotel and your country were changed by these three heroes Yildiz on my last night in the country. You are very, very lucky to have had the opportunity to work for them. How proud you are of them. Kind regards , Ayhan Danis Founder CEO at the Top Label com shopping Belarus Founder CEO DNS Organic Natural Products Co Turkey Founder CEO Modabana.com Turkey TDM Turizm Denizcilik Madencilk Hizmetleri AŞ. Turkey Founder CEO DNS İnternational Broker Services Dubai

The reception staff was good, friendly and helpful. But the other bar and restaurant staff could not speak much English, the room cleaning was as clean as hell at first glance, but my money fell under the bed and when I wanted to pick it up, I was disgusted when I saw the condom garbage used by the previous guests. When I opened the window, the window edge and sill were very dirty and full of stains. .I have been a hotelier for 35 years, the lack of room service and the lack of a minibar fridge in the room were major shortcomings.