Best Apartments in Miraflores

Very good experience, sound insulation is also good

Staff very kind and friendly at the desk front and in the restaurant, delicious breakfast buffet with plenty of options, very comfortable rooms even if you got the interior view. I assisted to the dinner with live music and it was a great experience.

This hotel was excellent! The service was outstanding. Our room included a large breakfast buffet with multiple selections. The rooms were spacious and clean, and the amenities in the hotel such as the bar and terrace were great. Don’t miss the XL Tequeños in the Terrace.

If i could rate this NEGATIVE 5 I would! The staff at the front desk had me (WHILE HOLDING MY TODDLER) waiting for ONE AND A HALF HOURS. They REQUIRED me to have an ID FOR MY 2YR OLD SON OR THEY WOULD NOT CHECK ME INTO MY SUITE. Not ONE OUNZE of sympathy while i could barely feel my back anymore after the 1.5hrs of carrying my child on me while finding a way to get them SOME sort of proof of my child's identity. This Requirement was stated NOWHERE in the ONE email i got from them prior to checking in. they did however mention i'd be paying an 18% sales tax at check in. i feel like thats a BIG REQUIREMENT TO MENTION IN SUCH E-MAILS. They literally refused to check me in. I do not live here so of course i had to SCRAMBLE TO CALL MY HUSBAND AND MOM IN THE OTHER SIDE OF THE WORLD to help me get the proof they needed, in this case being a birth certificate of my child. RIDICULOUS! HE IS TWO!!!! I have stayed in over 500 hotels in my life, multiple countries and in multiple continents and NONE of them has EVER demanded ID FOR A TWO YR OLD. They wouldnt even make an exception, i had TWO rooms i had reserved with them, my back was literally numb and NOPE, THEY WOULD NOT MAKE ONE EXCEPTION. THE WORST customer service i have seen in my entire life. i really hope they ADD that BIG REMINDED in their future check in e-mails because NO MOM should EVER EXPERIENCE WHAT I EXPERIENCED AT THIS HOTEL, INHUMANE, and simply BAD BUSINESS. on the other hand, the breakfast was good.good view.

My only complaint was that due to a transportation work stoppage we had to adjust our reservation. We were charged for our Monday return basically twice because we arrived early. The room was available and we were scheduled to stay that day. Staff could of been more flexible due to what was occurring. We stayed there for almost two weeks. This was our second trip to Ibis.