I’ve stayed at this hotel 3 times in the last month and each time I was surprised and delighted! It is a 1 minute tram ride from terminal , and hotel staff go out of their way to accommodate tired travellers and make them feel welcome. Best things about this hotel are proximity to airport, flexible check in and check out policies, a great bar/restaurant with amazing pizza and great staff. When checking in after a long overseas flight I asked if there was any chance I could get a room with a bathtub and they said no problem. This will definitely be my go to hotel when travelling through Toronto airport. A little more expensive than other airport hotels but worth every penny!