JR Kyushu Hotel Miyazaki

Absolute convenient location, 1 minute walk to bus stop and train station, nice services and spacious room.

During my stay, I asked the manager, Kazuyuki, if I could receive an additional room key card. His response was simply, "No!" While there may have been a language barrier, I found the reply abrupt and unprofessional. A more customer-oriented response would have been something along the lines of, "I'm sorry, but our policy is to provide one key card per guest." As this is a major hotel chain, I would expect staff to make an effort to communicate policies in a courteous and welcoming manner, even if that requires using a translation tool. Unfortunately, the interaction left me feeling unwelcome rather than valued as a guest. I also felt that the manager's appearance and grooming did not reflect the professional standards or upscale atmosphere that the hotel otherwise strives to maintain. It's disappointing because the rest of my stay was generally pleasant. In fact, this was my second time booking this hotel. However, due to this experience with customer service, I do not plan to stay here again.

Excellent stay! The hotel was clean, comfortable, and conveniently located near the station. The staff were friendly and helpful, and the room was well-maintained. I would definitely stay here again and highly recommend it to other travelers.

Strategy location,train and bus station just downstairs the hotel and hotel lobby located at floor 8. Just opposite AMU shopping mall, easy to find food. Hotel itself very clean and new, big room feel comfortable.

Location is just next to JR station. And have the Onsen facility in the room! Nearby have Izakaya restaurant 👍🏻

Strategy location, opposite is Amu Plaza, very convenient for shopping and dining

Convenient location to central Miyazaki. Convenience store just located beneath and nearby shopping malls