THIS LOCATION SUCKS:
-Dirty lobby floors that were not mopped the 4 days I stayed.
-Bathtub had hairs an dust.
-No bodywash in bath dispenser.
-Breakfast was incomplete (missing scrambled eggs for 2 days).
-The oatmeal was either dry/lumpy or watery. As an IHG member, I have stayed in many Holiday Inn Express Hotels; this one has been
by far the worst . We checked in at 6pm and went out to eat. Came back close to midnight after sightseeing the Parks. I saw the dirty bathtub but was not going to call for it to be cleaned at midnight and have my kids/wife wait (we were desperate to shower and sleep). The next 2 days however, I left the sign for the room t be serviced to no avail. That's when I brought the issue to the General Manager Christy" whom was the utmost unprofessional when handling my complaint about breakfast and room issues. She even "air quoted" me stating if I was so "disappointed" in the hotel I should have left and that the breakfast has bad online reviews anyway. I believe this hotel could be a gem but it is awfully managed.
Very disappointed and will NOT RECOMMEND anyone to stay. Many others to chose in the area.