Residence Inn Mobile
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
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Residence Inn Mobile

Health Protected
950 West Interstate 65 Service Rd S, Mobile, Alabama, 36609, United States
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When you stay at Residence Inn By Marriott Mobile in Mobile, you'll be near the airport, within a 15-minute drive of University of South Alabama and Mobile Cruise Terminal. This hotel is 12.5 mi (20 km) from USS Alabama Battleship Memorial Park and 2.3 mi (3.7 km) from Spring Hill College.Show More
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hotel overview picture
4/5Very Good·Cleanliness: 4.0
All 38 Reviews
Amenities
Indoor Swimming PoolFitness RoomPublic ParkingFreeBasketball CourtTennis CourtWake-up Call24-Hour Front Desk
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Surroundings
Airport: Mobile Downtown Airport
(12.5km)
Airport: Mobile Regional Airport
(19km)
Landmarks: Greyhound: Bus Station
(2.7km)
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Rooms

Guest Reviews

Policies

Services & Amenities

Queen Studio with Sofa Bed
5

Queen Studio with Sofa Bed

1 Queen bed
Non-smoking
Air Conditioning
Refrigerator
TV
Microwave Oven
Room Amenities
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Studio, King, Sofa bed
7

Studio, King, Sofa bed

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Amenities
Check Availability
2 Bedroom Suite, Bedroom 1: 1 Queen (s) , Bedroom 2: 1 Queen (s) , Sofa Bed, Fireplace
9

2 Bedroom Suite, Bedroom 1: 1 Queen (s) , Bedroom 2: 1 Queen (s) , Sofa Bed, Fireplace

Non-smoking
Air Conditioning
Minibar
Microwave Oven
Desk
Room Amenities
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1 Bedroom Suite, 1 Queen, Sofa Bed
8

1 Bedroom Suite, 1 Queen, Sofa Bed

1 Queen bed
Non-smoking
Air Conditioning
Refrigerator
TV
Towel
Room Amenities
Check Availability

Guest Reviews(38)

4/5
Very Good
Verified Reviews
  • Cleanliness4
  • Amenities4
  • Location4
  • Service4
Guest User
December 29, 2023
I stayed at the Resident Inn Marriott in Mobile Alabama.950 W I-65 Service Rd S.These are pictures from my Room218 Dec23-27,2023 Queen One bedroom Suite.My room looked nothing like the pictures shown online. It was very disappointing.I have several emails from contacting customer service all weekend about the condition of the room. I spoke with the lady at the front desk.She was very unbothered.There was no hot water, water damage on the ceilings, the appliance(stovetop)was broken with missing knobs.The carpet was stained.The dishwasher had the insulation or whatever it was coming out of the sides.The rooms were smelly and dingy.Just not Marriott quality at all.No housekeeping or cleaning done or available during the stay. You had to take your own trash out.The front desk lady told me when I checked in said that she would place a work order and someone would be by the next day. However, there was no truth to that at all, the next evening I went down to inquire, the guy at the front desk said there was no work order and he had no idea what I was talking about.They also slid a letter under our door at some point that said they let their staff off for the holidays.It would have been nice to know upon check in so we were told and we could have found somewhere else to stay. I have never stayed at a hotel where there was minimal to no staff. Terrible experience for a Christmas Holiday weekend. On a positive note and the only positive was the male staff (Marquise) that was very pleasant keeping breakfast stocked. The front desk staff was not concerned at all.When, I checked out,I mentioned the condition of the room and all the guy said was "Im sorry".There was nothing he could do because I booked through third party but I could call the General Manager which will be in by9.I spoke with her.She said to send her the pictures to her email and she would go take a look before she leaves for the day.She also said she left her phone at home and she would check the email that I sent with pics included and I did not hear anything else from her.Again, what was advertised online nice and clean is not what I ended up with in person. It was total opposite.The online advertising was very misleading.
Natalie
November 30, 2023
This property was very nice and better than expected. Our room was amazing very spacious and clean. The staff was friendly and we enjoyed the amenities like the gym and breakfast. We will be returning.
Alicia
October 30, 2023
We stayed here as a stopping point in the middle of a long road-trip back home. The woman at the front desk was very kind, check in was simple. She mentioned the elevator wasn’t working but hey, we can deal. Once we get to the room we were so excited to take a hot shower. After camping in the Texas heat for an entire weekend and driving 9 hours, we couldn’t wait to wash off. We noticed the hot water wasn’t working so we go down to the front desk. The original desk host was on her way out, and the next one informed us it was out for the whole building. I really wish I would’ve been told about this at check in as it was obviously hidden from me to keep my reservation and payment. It was 11:30 at night and we just accepted cold showers as we were too tired to try to fight for a refund and then search for a new place to stay. The next morning the batteries in the door went out and we ended up locked out for about 20 minutes before we were able to get in. I get that maintenance things happen. I work in a similar industry and I’m completely understanding of things breaking and not being able to get an immediate fix. My problem is that this was not disclosed up front so I could make alternate plans and was checked in while they knew there was a problem. This is extremely shady and unprofessional.
Guest User
July 17, 2023
Definitely in the top five hotel customer experiences I've ever had! Management made a bad situation right before we even knew about it, which is always appreciated. Indoor pool was great. Breakfast was good. Convenient, safe location. Will be back next time we're in town.
Guest User
June 14, 2023
Marriott family hospitality at its best! A BIG thank you to Sandy, the front desk clerk! Amazing attitude, professionalism, and care. James is the epitome of what a manager should be. Great location, friendly staff! From now on, my go-to place in Mobile.
Guest User
March 15, 2023
This is a very good hotel for the price range. The hotel is located off of the I-65 frontage road, behind the Fairfield Inn. This means that you are removed from the interstate noise but still close to many restaurants. Checkin was fast, front desk clerk was very friendly and welcoming. The room itself was spotless and well equipped with everything we needed. The gym is about the size you'd expect for a hotel this size and had a few pierced of equipment not found in the standard hotel gym (several yoga mats, an exercise ball). The indoor pool has a lift chair available for handicap access. Breakfast was the standard offering BUT I like the fact that their waffles were pre-made instead of a messy machine. Good quality Chobani yogurt was offered instead of cheaper options. There were a few minor issues which is why I'm only giving it four stars. The interior is starting to show its age but it is far from being thread bare. It simply lacks the sparkle found in new hotels. The shower is a bath tub combination instead of an updated walk-in shower but the hotel does offer handicapped rooms if this is an issue. Finally, I was disappointed that there were not any "No Smoking" signs posted at their outdoor patio area. It was a nice evening and we would have loved to sit outside by the fire pit but did not want to breathe someone's smoke. Overall, I'd stay here again without hesitation despite these few drawbacks.
Nedra
June 9, 2023
Nice quiet area. Relaxing pool was everything and breakfast fantastic
Guest User
January 31, 2023
My husband and I recently overnighted at this hotel, one we have stayed at many times through the years on our road trip to S. Florida. This time, however, I accidentally left something behind in the room that was extremely important to me personally. Ten hours later I discovered exactly what I had done and was truly heartsick! Immediately calling the hotel, Leigh answered the phone, heard what I asking, went to the room where we had stayed and retrieved the item I had left behind. She was so kind, helpful and reassuring. Following this call, another desk clerk, Jessica, was caring and patient with me on the phone the following day,; and finally the manager, Gwynn, who took care of all the details of getting my item returned to me and saw to that personally. At no time, in any of these exchanges, was there any hint of exasperation or irritation on the part of any of the staff at my persistent calls or many questions. They were professional, helpful, kind, concerned and pro-active to make sure I would once again have what belonged to me. In this day and age, in this culture of no individual moral compass, Gwynn and her staff show the highest regard for their guests and treat them with integrity, honesty and sincere consideration for their needs. If I could give this hotel a higher rating I would!
Guest User
January 31, 2023
A HUGE THANK YOU to the staff Ms. Crystal, Leigh and the Asst Housekeeping Supervisor... You ladies are handling it! The property is very well kept, indoors and outdoors. Beautiful intimate indoor pool, pleasant seating area outside. The staff are extremely accommodating! The room was immaculate. As a former hotelier, I actually did a point check when I walked in my room. Not a single hair, piece of trash, or crumb of dirt were found. I'm extremely impressed, but not surprised. What a great team. Thank you, to all the staff, and keep on keeping on!

Property Policies

Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this hotel.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeFull English/Irish
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Clean
  • 4/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Opened: 1996
  • Renovated: 2019
  • Number of Rooms: 71
When you stay at Residence Inn By Marriott Mobile in Mobile, you'll be near the airport, within a 15-minute drive of University of South Alabama and Mobile Cruise Terminal. This hotel is 12.5 mi (20 km) from USS Alabama Battleship Memorial Park and 2.3 mi (3.7 km) from Spring Hill College.

Be sure to enjoy recreational amenities, including an indoor pool, an outdoor tennis court, and a fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.

Grab a bite from the snack bar/deli serving guests of Residence Inn By Marriott Mobile. Mingle with other guests at the complimentary reception, held on select days. A complimentary full breakfast is included.

Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.

Treat yourself to a stay in one of the 66 guestrooms, featuring private pools. Kitchens are outfitted with refrigerators, stovetops, and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and separate sitting areas, as well as phones with free local calls.

Services & Amenities

Fitness Room
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Frequently Asked Questions

How much does it cost to stay at Residence Inn Mobile?

Prices at Residence Inn Mobile are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Residence Inn Mobile?

The closest airport is Mobile Downtown Airport. It is 12.49km from the hotel and approximately a 11minutes journey by taxi.

What are the check-in and check-out times at Residence Inn Mobile?

The check-in time is after 16:00 and the check-out time is before 12:00.

Does Residence Inn Mobile provide airport transfer services?

No, the Residence Inn Mobile doesn't provide airport transfer services.

What amenities and services does Residence Inn Mobile have?

Residence Inn Mobile has the following amenities and services: Pets allowed (additional fee), Indoor Swimming Pool, Fitness Room.

Does Residence Inn Mobile have a swimming pool?

Yes, Residence Inn Mobile has a pool. Pool type: Indoor Swimming Pool.

Does Residence Inn Mobile have fitness amenities?

Yes, Residence Inn Mobile has fitness amenities.

Does Residence Inn Mobile provide Wi-Fi?

Please view the amenity list on the hotel page.

Does Residence Inn Mobile have non-smoking rooms?

Please view the hotel listing for details.

Does Residence Inn Mobile provide breakfast?

Yes, Residence Inn Mobile provides breakfast.

About This Property

Nearest AirportMobile Downtown Airport
Distance to Airport12.49KM
Average Price FromUSD181
Hotel Star Rating3