We picked this property as we are a family with kids and the entertainment said a smart tv with premium channels, digital channels and Netflix. The tv was unusable with no aerial and was not connected to the internet with no way of connecting it to the internet and the property had no staff on site at all. They had a number you can call for assistance but they said they do not help with the tv in their welcome message.
There is also no room service as stated in their ad. There was no working air con as stated in the ad (lucky we didn’t need it), and the only heating was an oil heater which was not enough to fill such a big space. Pretty disappointing all around.