Guest User
February 16, 2024
We based our booking on the website pictures, which looked more modern than places in the Diana beach area- the room however didnt live up to the photos. The bathroom is shocking, no water pressure,.nowhere to keep personal belongings, fridge to keep drinks cold in the heat, in all very run down. I asked to look at other rooms and even pay for an upgrade, but the management didnt really seem to want to assist, must have gone back to reception 5 or more times, but nobody came back to me or even to advise me on the double charge on my card for the accommodation. The facilities do not match the fees charged and service is poor...the food was exceptional