A wonderful boutique hotel, comfortable rooms and a generous morning breakfast is included. We heard that some older hotels have small standard rooms so we arranged for an upgrade to a superior room before we arrived. We are glad we did that, as this room had a comfortable king size bed, a separate changing room, and a modern shower and bathroom between the two rooms. I believe a 4.5 score would be about right. Friendly and helpful staff, and very close walk to the central square of Montecatini Terme. Also nearby was the park, outdoor Verdi theater, and the famous thermal baths (Terme, in Italian).