Relais CastelBigozzi

We had a lovely stay overall and the setting is absolutely beautiful – peaceful, full of character, and exactly the kind of Tuscan atmosphere you hope for. The property itself is charming and very relaxing. There were also some standout positives. The massage was absolutely amazing – truly one of the highlights of the stay. The jacuzzi and sauna facilities were excellent and very well maintained. The reception staff and waiters were also extremely attentive, friendly, and welcoming throughout our stay, which we really appreciated. However, the food experience was a real disappointment and did not match the standard of the rest of the hotel. At breakfast, the issue was not variety but freshness. Some items, such as the ricotta cake, appeared to be repeatedly taken in and out of refrigeration over several days without proper supervision. The pancakes were very hard and clearly not fresh, likely sitting out for multiple days. Overall, the breakfast felt poorly managed, with little attention to quality control or freshness. No chef was around during breakfast time. The same lady who would guide us to our table and prepare the coffee was in charge of top up and wash in the back. Chef would appear at the end of breakfast, not even look at the food and grab a coffee and his cigarette. Dinner was equally underwhelming. Despite the beautiful setting, the food lacked quality, care, and consistency, with limited options that did not change much from day to day. We understand that certain ingredients aren’t available but on daily basis? And if that’s the case, have a daily menu instead of a static one and people would appreciate it even more. We got options instead of what was offered and were terrible. It’s worth noting that if you stay for one or two nights, you might not notice these issues. However, over a longer stay like ours (7 nights), it becomes very clear that the same food is being repeated and that freshness and variety are lacking. After a few days, we decided to dine elsewhere rather than continue spending around €100 per night on meals that did not meet expectations. It’s a real shame, because with proper attention to food quality and kitchen management, this place could be outstanding. Overall, a beautiful location with great staff and facilities, but the food offering—both breakfast and dinner—needs significant improvement.

Wstayed at Castel Bigozzi for two nights and absolutely loved everything about it. The place is spotless, relaxing, and surrounded by stunning nature and greenery. The hospitality and service were exceptional — everyone was kind and welcoming. Breakfast was delicious, and the restaurant was simply fantastic, offering perfectly cooked food and breathtaking views of the Tuscan vineyards. The location is perfect — right in the heart of Tuscany. From here, you can easily visit beautiful places like Siena, Florence, Monteriggioni, San Gimignano, and even the Chianti Antinori winery, a true gem in the region. All of these destinations are only 30–45 minutes away by car. I highly recommend renting a car to explore the picturesque Tuscan countryside, full of rolling hills and charming landscapes. Tuscany is a magical experience on its own — and adding Castel Bigozzi makes it truly unforgettable. Super recommended!

Great location, facility, staff, views and restaurant. Ideal for seclusion.

Great location to make a short drive to see San Gimignano, Sienna, and more. Good restaurant. Great breakfast w/ large selection. Beautiful and tranquil surroundings.

Set in the magnificent Tuscan countryside this hotel was ideal for us as a base to explore the medieval towns of southern Tuscany. The old Castello has been well adapted to its current use and the room we had was charming and comfortable. The restaurant built next to the main building was excellent and we had several enjoyable dinners there. Breakfast was plentiful with a buffet of fruit, cereals, cold cuts cheeses, eggs and pastries. The staff were very friendly, helpful and efficient and there was a sense of a genuine team spirit. Our only frustration was the inconsistent accessibility to the internet in our room, possibly because of the stone walls of the building. Overall a very pleasant and memorable stay.

Beautiful place in a beautiful peaceful location, the surrounding landscape is idyllic. The pool area is lovely and quiet and you can have drinks brought to you from the bar. The staff are lovely and are there when you need them but let you get on with it. The young girl (sorry didn’t take her name) is lovely and really helpful. The breakfast choices are great and the dinner menu is exceptional. What an amazing place we loved it. Watch out for the European Bee Eater birds and fire flies. We stayed in room 19 which has a little balcony and pool view so I would ask for that room if you can. You don’t need towels for the pool area they are included and there are plenty of toiletries in the bathroom including toothbrushes and toothpaste, shower gel, shampoo and conditioner which is enough for a few days. You can walk to Monteriggioni from here and also up to the mountain nearby amongst other places. It’s a perfect base for visiting Siena and Florence. Go to Col De Val D’Elsa if can and also Volterra.

We enjoyed a junior suite facing the sea and had a beuatiful sunset. The hotel is adjacent to a very nice terrazza that wraps. along the water front. This was off season so not as much people traffic compared to the warmer minths. A rooftop bar and resteraunt was icing on the cake.Staff was bery nice.

We had such a wonderful experience staying here. Our friends had booked this hotel for their wedding venue and it was truly a dream destination! The place has the true essence of Tuscany, so if you want to experience Tuscany, you need to stay here. My husband and I stayed at the hotel for 2 nights and we can’t wait to revisit again! The hotel has a pool with a fantastic view and the food is so delicious! One of the best meals I’ve had in Italy! The beds were comfortable and the staff was so helpful. A big thank you to Lazarro and Barbara for going out of their way to make us feel so special and welcomed and to their entire staff for making our experience so enchanting. A memory we will remember for our lifetime! If you’re visiting Tuscany, you must stay here!

Me and my wife visited Castel Bigozzi to attend a friends wedding. The place is beautiful and heart warming. But what more amazing were the people from the time of check-in toll the checkout. Each and every person has such positive vibe and always helpful with any request. The rooms are very cozy and gives a very homely feeling. A special thank you to Lazzaro and Barbara for taking care of us with the full team. If we come back to Tuscany, we will definitely come back to Castel Bigozzi ❤️