The heating in the bedroom was off when we arrived. We waited for 40 minutes for the room to warm up, but the heating system could not warm the room above 20 C. They brought a noisy space heater that helped a bit. The light in the bedroom is really bad, even when all lamps are turned on. There is no handheld shower head. The counter where the coffee maker is located was full,of sugar, which shows that the counter was not cleaned. We opted for making our own bed and not to have fresh towels each day, but that meant that they did not remove the garbage, even though someone came into the suit to turn down the heating. There were dirty dishes and boxes of take out food near some doors, left there overnight. Disgusting. The music in the reception area and elevators was awful. Not a good experience and I do not recommend this hotel.