Bakan - Sainte Catherine

Large space, clean, convenience, near train station

Toilet was not clean. There are 2 TVs - 1 remote which didn’t work. Roof AC units of neighbouring building extremely loud. No mention when renting that the street is closed and under major repair. The washer & dryer always had towels from cleaning staff. No response to messages nor voicemails about non working TV remote. I do not recommend.

I made a reservation two days in advance, but even by the evening of the check-in day, I had not received any instructions on how to check in or obtain the code to enter the building. I believe I would not have received them if I hadn’t contacted them myself. I did not find the operation to be professional, though I appreciate that they responded politely. More importantly, the most troubling issue was that at 3 a.m and later., drunk people were shouting loudly in the hallway and knocked on my door twice at different times. I was scared by the lack of security at this hotel and could hardly sleep out of fear. I don’t know whether they are guests or outsider who had bypassed security, but the security measures were clearly insufficient to prevent unauthorized access from outside. As seen in the photo, there was no reception desk on the first floor, and anyone who knows the code can freely enter. I strongly felt the need for enhanced security.

Great Family Stay! Had a very pleasant stay at Bakan, the unit was spacious, clean, had good amenities and the team was very responsive!

Second time staying here and it was awesome! Beautiful apartment and very well located!

Great find in the area. Spacious 1bd/1ba that was plenty of space for a solo traveler. Property management was very communicative. A few small matters that should attend to: shower head definitely in need of a wipe down; I don't know how thoroughly all floors were changed--I dropped something near the foot of the bed and when I went to pick it up, saw a lot of debris and even a nail clipping right at the edge of the bed; light over the bathroom sink was out; no way to turn off the lamp in the living room without unplugging it (knob for switch is missing). Other than that, a really solid lodging option.