When we arrived they had not booked us for the correct room. We booked a twin and they gave us a double so we had to wait for the night shift staff member to make up an additional bed. The room was jot cleaned properly. There was a tobacco packet on top of the wardrobe, talc on the bathroom floor and urine stains on the underneath of toilet seat. The room was dated and needed alot of tlc. Curtains hanging off the runner, dirty carpet and chips in furniture and walls. The bed was so uncomfortable and not like the beds in other premier inns I've stayed in. Told the morning staff member of the problems and she didnt seem bpthered or even apologise, she just gave me guest relations number. Would definitely not return.