Oceans Mooloolaba

wonderful view

We really enjoy our stay at Oceans. Perfectly located and clean. Receptionists are nice and helpful.

very clean and spacious , we had the ground floor with our own spa which was right next to the sitting area to the public pool, also people from the pool area could see straight into our apartment so we had to have the curtains closed 90% of the time, great location and very nice staff

This review relates to apartment 203 at Oceans. When we arrived, floor was dirty, I had to clean my toilet and the dining room table runner was caked with food and crumbs. All the air vents in the main living space and 3 bedrooms were filthy and never been cleaned by the look. No hairdryer. We had two towels each for the 7 nights and had to use one as a pool towel. Only toiletries provided were one inch square of soap each. the washing machine was broken and had to be replaced, the induction cooktop had to be fixed but then only worked on the hottest setting which meant we triggered the smoke alarms the first and only time we used it. The BBQ was absolutely filthy and we could only get one jet to work anyway. so for the first 3 days we had repairmen in and out. No apology. No compensation. It ruined our holiday. To make matters worse, we noticed the apartment being advertised for about $400 less than we paid for it. The location is good - I imagine the other apartments at Oceans are better than apartment 203 and they were serviced daily too. We weren't. Be warned.

Great location right on the Esplanade with dedicated secure parking. Beautifully appointed apartment, tastefully furnished in neutral tones - they have thought of nearly everything you could need for an enjoyable and relaxing stay. Comfy lounge and bedroom, lovely bathroom with rain shower, dressing room with complimentary safe and fully equipped kitchen including washer and dryer. Surprisingly no facilities to recycle bottles or cans. Pool quite small with very few loungers for the size of the building but beach is just across the street. Would recommend.

We just got back from a 7 night stay as a family of 4 with young kids (6 and 2 years old). I was REALLY impressed with this place and it takes a lot to impress me The communication was amazing, instructions to get into the hotel after hours etc, the car park etc. The location is amazing, it is self contained but still serviced every single day which is rare in a place like this, so I LOVED that part. They provide laundry detergent every day for you and dishwashing liquid so I didn’t have to go purchase any like I normally do in these places! The only thing we had to buy and leave behind for our stay was a bit of oil for cooking and some butter. The location is superb, Coles and convenience stores in the heart of the esplanade, ice creams and dinners out everyday, the beach, it honestly was fab. We were all very sad to leave. Also Julie Ann on reception and another lady, I forget her name, (she’s recently moved to QLD from Melbourne a few years ago) - they were so friendly, informative and helpful. For once I didn’t feel like I was a burden to hotel staff - it’s almost like they wanted to talk to me and genuinely help me around the place! Heated pool in the middle of winter was awesome too so my girls got to swim and have fun. We will be back again!!!!