Guest User
October 3, 2023
Let’s talk about the advantages first:
1. The hotel has a long history, the decoration is luxurious and elegant, and there are many authentic Ming Dynasty paintings decorated everywhere, which has a strong heritage. While the public areas retain the style of more than a hundred years ago, the interiors of the rooms are newly renovated, complementing each other.
2. The location is very advantageous. It takes about 5 minutes to walk to the Red Square. We bought a lot of food at GUM department store and it was okay to walk back to the hotel with our bags.
3. The breakfast is very rich and exquisite. The hall is at least 10 meters high and the roof is inlaid with translucent glass, making it radiant. There are harp performances and fountains at the dining venue, which are particularly tonal.
4. The room is luxuriously decorated and has complete facilities. Because it was newly renovated just a few years ago, it has obvious advantages compared to many hotels in Moscow.
5. The restaurant on the first floor of the hotel is connected to the side entrance. The Russian food is very delicious, especially the pre-dinner buns. They are so delicious. I asked to buy 10 of them to take away. I asked the waiter for help, but he said he didn’t order it that way. , in the end at 100 rubles each, the price is not cheap, but worth the money. Also, the crab salad and rib eye steak were delicious.
Disadvantages and shortcomings:
1. There is no so-called Chinese courtesy, there is no Chinese service at all, and the English accent is very heavy and it is basically difficult to understand. This is very important. There were many choices at the beginning. They came here just for the Chinese service, but there were no
2. The hotel's service awareness is average. When you check in, you drag two large boxes, and the doorman looks at you indifferently. Later, I found out that he is responsible for pressing the remote control and opening the door. This is the only job, and the other tasks are similar. He has nothing to do with
3. The front desk clerk of the hotel is as cold as ever. I can’t say that the service is not good, but she is definitely very cold, just like the doorman.
4. The executive room was marked, and it was expensive. There was no bathtub, and the room was not big. Later, I contacted Ctrip to pay extra to upgrade the room. Anyway, I didn’t want to book the executive room. It was very worthless.
Overall, it is still a good hotel. If you want to experience a strong sense of history and feel the luxurious life scenes of Russian aristocrats in the 19th century, you are right to come here. No matter how expensive the Four Seasons Hotel is, it cannot give you this feeling. But if you want to experience a distinguished feeling and warm service, then this is not the place. If you want to pursue cost-effectiveness and don’t have too high requirements for hotels, Marriott and Hilton are both good. They are a bit older and the service is not good, but the price has a great advantage.
Original TextTranslation provided by Google