SK Royal Hotel Moscow

The hotel lobby staff are very rude, especially the male staff, he doesn't want to solve the problem, he wants to create it. And his attitude towards foreign customers and local customers is different. I can't understand why he has such a different attitude.

We had 2 super rooms 1106 and 1206 for 2 days, with kids 5 and 8, and one of the teachers for dance for the little girl. We had a tournement we atended in Moscow, Crokus hall. The rooms are great, the kids can run, and hide, and play as much as they want. The barthroom, is sober and small, if you see the enormous room , but it we sufficient. The TV channel, I would like to request a children channel please, we could not offer the kids to watch the tv. Breakfast was fantastic, close your eyes, kame a wish, and it was there, it is a pity we where in the hurry alll mornings to attend the competition, there where many reasons to just sit and eat and relax with a great view on floor 25. The staff, very friendly! Housekeeping, super friendly ladies, and very polite. Now room service, we love to go out for dinner, but we where tired, kids too, so we ordeed room service, the FOOD was fresh , very tasty, it was served as in a restaurant, very very enjoyable, we loved it, the kids too! I hope to return here man times, and hope we have more time to enjoy everything! But thank you for all! It was fantastic!