24 Reviews
Hotel Diamond Apartments
Moscow|0.66km from Moskovskiy Gosudarstvennyy Psikhologo-Pedagogicheskiy Universitet
The apartments for the maiden were booked, all details were provided with the administrator and staff in advance: the number of people, decorations (mishura on the floor) etc. The problems began since the arrival of the hotel. The girls were not allowed to go to the apartments, arguing that we were over-numbered (as if there should be 4 people), although it was prescribed that a person would be 10 and for the same reason I was deposited in the amount of 100,000. If 4 people were planned, with what logic then the staff demanded this deposit from me? !!! .Having kept us half an hour down, spoiling the mood, with the grief half of us all missed. But nothing ended. During the departure from the apartments, the administrator Polina began to demand a fine of 5000 for the dop.cleaning of the mishura on the floor (though this was stipulated in advance and we were told that the cleaners would take away without problems). Then Polina began to demand 10,000 for cleaning the mishura (apparently there was a price indexation in her head in two minutes). Having heard the argument that everything was stipulated and not getting 10,000 Polina said we need to wait at least an hour now to check the floor (suddenly we scratched it). Now we sit in the clock waiting, with a bad mood and wait for scratches on the floor. I won't be surprised if the floor is scratched specifically. And then the staff will come up with 100 more reasons to fine us and not let us leave quietly. The holiday was successful, you won't say anything! Just disgusting!
