Mount Laurel Motels

Sonesta Suites Mt Laurel is an excellent hotel, especially for people with disabilities. The rooms have kitchenettes with full fridge. microwave and stove top, plus the utensils and equipment needed to cook a meal. The bed and pillows were comfortable and the room was very clean; no complaints at all on that score. The front desk staff was very helpful and went out of their way to assist me due to my disability. I would definitely stay there again.

Decent accommodations. The housekeeping team is really thorough and very polite and helpful. Front desk staff is decent to those who act decent toward them. Lots of upset customers when I’m traveling through so I can see why the staff may be unengaged. Having a Smoking room shouldn’t mean cigarette-burned comforter. Breakfast that’s advertised isn’t true. They only serve 6 oz cups of coffee and that even stops around 9. Steer clear of room 118, long term guests with loads of drama...EVERY EVENING. If you need utensils, don’t bother being polite and asking the restaurant that’s ten steps away from the hotel. You’ll get lectured on how “people” do this often, and how sick they are of it....I just offered to PURCHASE a plastic spoon. I didn’t sign up for a lecture. I had also patronized both parts of the restaurant since being a guest, but the rude manager that came out from the back to ask what I wanted wasn’t aware - nor did I think he cared. Bottom line- there is a Walmart and other restaurants up the road; as well as other hotels. Pick one.

We stayed at this property for 2 nights in August. The pool was ”down for maintenance for the whole month of August” and the fire pit (one of the reasons we booked this location) was also not working at this time. It was disappointing, as we had family coming to our hotel to spend time with us and there were no amenities to use. Overall the hotel was quite dirty. The bathroom grout was black from the lack of cleaning, instead of the light original color. The elevator (only 1 worked during our stay) was filthy. On a positive note the room was spacious and updated nicely.

Do I have to give it a star??? Booked a 2 bedroom suite to see my daughter thru surgery and had to leave on arrival. DO NOT BOOK HERE. It is the most deplorable, filthy hotel I have ever been to and baby I have been some places! Furniture was worn out, is that period blood on the sofa?? Stove, microwave, fridge, cupboards, sink were disgusting. A whole tray of bacon grease in the oven, trash in the trash can... is that vomit on the floor?? Oh, how nice... a skid mark in the toilet. Windows were unlocked and screens were pulled back so maybe someone was 'staying' there (except the room across the hall had all the same issues). The place looked like a voucher motel if you know what I mean. The only positive about this experience was that I received a full refund. After trying to move to the room across the hall and finding it to be WAY WORSE, I asked the unphased clerk at checkout if this was commonplace and she said they are having staffing issues... ok, but that doesn't make it acceptable to check me into someone's dirty room. JUST DON'T DO IT... YOU WILL REGRET IT! Do not trust the Marriott name on this one!!

The only hotel in the United States that has been booked for more than ten days, has two one-meter-eight-bed hotels, a three-generation, six-story residence is particularly good, and the price is cheap.

The location of the hotel is great. The hotel itself is in sad need of repair which I understand will begin in late 2023. The rooms are old, we had two rooms both with broken doors to the bedroom area, torn carpet, cracked tiles, banged up furniture and the list goes on. The guest rooms are horrible designed- there is no AC supply in the main bedroom. Not sure how the hotel got away with that design. AC will cool the main area only with no air flow to the sleeping area. The pool is nice but only open until 8pm which is odd. The fitness center is adequate. Would not stay again until after renovations are complete. I am sure this review will be deleted when that happens. For now, we will look elsewhere when in the area.

Fresh breakfast buffet with quality food. Choices include vegan & vegetarian options too! Eggs were fluffy. Options for pork or turkey breakfast meats. I really enjoyed the fish celery & cucumber shots. Friendly and good servers by Sherry, Gigi, & Haidy.

This is my 2nd time staying at this hotel. The service has always been good, the staff friendly and the value excellent in my opinion. The room is large and comfortable and the complimentary breakfast was an extra bonus for me. The location was good for me as well in terms of going back and forth to Philadelphia

I love the aloft. Have stayed many times. The rooms are great, always clean with a pleasant modern atmosphere. I was a little disappointed about the breakfast situation. The woman who checked me in the night prior made it seem like it was included in my stay. I found out the next morning that was not the case. Regardless, still love it there.

Hospitality and cleanliness has taken a backseat at this establishment!! You are required to give 24 hours notice for housekeeping due to a staffing shortage. Ask yourself this, if this place has a shortage, do you REALLY think that your room will be thoroughly cleaned to prevent the spead of Covid-19? I don't think so. If protocols to ensure you have a guaranteed clean room are lessened due to staffing issues, I recommend staying at a different brand of hotel. Shame on you Hilton for allowing this practice under your watch. I was forced to check out after a 3 night stay because no one would clean my room. A 24 hour request for housekeeping at this point should be irrelevant to prevent a guest from checking out. General Manager, Scott Fisher and Assistant General Manager, Ignacio Fonseca agreed to follow this disgraceful practice. Seriously, the entire staff is operating at sub par standards. Don't waste your money or time here.