292 298, MS Ali Road Near Shalimar Cinema, Grant Road, Mumbai, Maharashtra, 400007, IndiaView Hotel Details
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1 night
Hotel Orient Regency Guest Reviews
3.3/5
71 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location3.3
Amenities3.3
Service3.3
Cleanliness3.3
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All reviews(71)
Positive reviews(46)
Negative reviews(18)
Guest User
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Couples
4.0/5
Very Good
Posted on Nov 29, 2024
Nice place to stay got short trip. Breakfast is ok. Transport facilities are good near the area. Checking is early
Guest User
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Family
3.0/5
Posted on Nov 20, 2024
I stayed with my son for 2 nights. I had taken a premium room and the room was quiet neat and spacious. Bathroom was clean except a shaking cover for the closet and show door not closing properly. Breakfast was decent. They just gave a 500 ml water for 1 person for 24 hours, if you need more water then you pay for it, which i found little awkward. Location is in the hustle and bustle of grant road and for those who likes a quiet place then this is not the place. Overall decent stay but its overpriced for the hotel.
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Solo travelers
5.0/5
Outstanding
Posted on Nov 18, 2024
The locality was very safe and the staff was very helpful. I enjoyed my stay at the orient regency hotel.
Guest User
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Other
3.0/5
Posted on Nov 17, 2024
I had booked a city view room however there was no window at all, forget about the view. Felt claustrophobic, and weird. They should be clear with their description on mmt. Food is ok, not much change in options, for someone staying for many days certainly goes without options.
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Family
5.0/5
Outstanding
Posted on Oct 26, 2024
Everything was perfect and excellent. Right from the front desk, staff, restaurant. We are delighted.
Guest User
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Other
3.0/5
Posted on Oct 23, 2024
No window in the room, felt like claustrophic. I had booked city view room, there was no window forget about the view. Breakfast ok, not really much options
rooms are clean though. Service is good, they come quickly.
Guest User
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Other
4.0/5
Very Good
Posted on Oct 15, 2024
Hotel is very good. Well maintained. Rooms were little small as we were 3 people. Rest need to add more accessories like bathroom slippers. Breakfast is also good.
Guest User
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Solo travelers
3.0/5
Posted on Sep 12, 2024
Hotel was ok. But room was small price was not up to the mark. Room very noisy. Not like * 3000/ night must be the room charges instead of 6000/ night.
Guest User
Checked in May 2024
Other
3.0/5
Posted on Jun 11, 2024
Hotel location is good but doesn't seem to be 3 star hotel. Breakfast included was just okay and need lot of improvement for better customer experience as good as 2 or 3 star hotel. Pols work on hygiene and overall cleanliness in rooms.
Guest User
Checked in Apr 2024
Other
2.0/5
Posted on May 21, 2024
Room size and comfort are not as per the rate charged. Overall ambience is not friendly .this is not the right location for anyfamily to stay as outside there are daily vendors commercial daily activities remains on
Guest User
Checked in Apr 2024
Couples
1.0/5
Posted on May 13, 2024
Zero service to customer at emergency situations by the hotel as well as makemytrip. No execeptions and no contingency plan. Unsatisfactory responses in terms of cancellation in emergency situations. Make my trip does not have any plan for cancellation at exceptions. Even the loyal customer of makemytrip is unhappy and they dont serve them well. They just convince the hotel for booking but cannot convince them for cancellation. Not at all recommended
Guest User
Checked in Apr 2024
Solo travelers
3.0/5
Posted on Apr 30, 2024
Location is good but the area is not so good for family. It is advised only if you are on business, else not food is ok, nothing so great
Guest User
Checked in Mar 2024
Other
1.0/5
Posted on Apr 24, 2024
The room was so cramped up there's hardly any space to move. Basically its a very cramped up room for that price
Guest User
Checked in Mar 2024
Family
1.0/5
Posted on Apr 23, 2024
I am very disappointed. Very poor rooms poor location so so bad quality of food. I have left my breakfast in between. Staff were not friendly at all. They were very very rude. I am a travel vloger. I informed them earlier give me nice room and nice service. But they were so rude. In the night there were cockroaches in the room.
Guest User
Checked in Feb 2024
Family
4.0/5
Very Good
Posted on Mar 27, 2024
Good nice tidy rooms, good service and staff, good breakfast, good location, good ambience, good hygiene