Guest User
February 10, 2024
Being in the heart of city the location of this hotel is pathetic, every floor has a different hotel, the outer look of the building will make u feel like you are at ruins of some 100 of year old civilisation, the staff is greedy for money, very rude and pathetic. The lifts are so bad that you will have to wait for 15-20 min to either go up or to come down, we preferred using stairs with the luggage in our hand from 7th floor. It was hard to convince that hotel must provide gst bills so that we can claim it from our office, when we insisted they added the additional 12% in the name of gst where earlier they said the price is all inclusive. We travel to mumbai very 15 days and this was the worst hotel ever. I don’t know why people gave positive comments for this property which convinced us to book our stay. Beware before booking.