Hop Inn Hotel Alabang Manila Reviews

Response from Property: Dear our Valued Guest,Warm Greetings from Hop Inn Hotel Alabang!Thank you so much for this wonderful review. We are really glad that you consider our property as your second home to reset and relax. Please know that it is our utmost pleasure to accommodate you whenever you need a place in the area. We at Hop Inn truly appreciates your recognition on our no frills budget accommodation services.Looking forward to your next visits with us! Sending our kind regards. Sincerely,Izza PunzalanHotel Manager

Response from Property: Dear Ms. Anj,Thank you so much for choosing to stay with us! We're glad that you enjoyed our hotel services and found almost everything to your satisfaction. Please don't hesitate to reach out if there’s anything we can do to make your next stay more enjoyable. We look forward to welcoming you back again and we hope for this to be soon!Sincerely,Carla GarciaFront Office Supervisor

Response from Property: Dear Ms. Mel,Hello from Hop Inn Hotel Alabang!What a perfect gift for the holidays! Thank you so much for sharing your feedback with us. We are very glad that you had an enjoyable experience during your stay. Please know that we are more than delighted to accommodate your next visits here in the future.Have a wonderful holiday ahead! Stay safe!Sincerely,Izza PunzalanHotel Manager

Response from Property: Dear Valued Guest,Thank you so much for always choosing to stay with us! We're proud to go above and beyond for our guests and are happy to hear that our staff was able to deliver the level of service we promised. If you have any other questions regarding your next booking with us, please feel free to contact our team. We hope to accommodate you again soon!Sincerely,Carla GarciaFront Office Supervisor

Response from Property: Dear Valued Guest,Greetings from Hop Inn Hotel Alabang!Thank you so much for your positive review! We're proud to go above and beyond for our guests and are happy to hear that our staff was able to deliver the level of service we promised. Additionally, the general norm for Hop Inn brand both in Philippines and Thailand when it comes to washroom amenities are head-to-toe shower gel, hair dryer, towel and tissue only. We hope this will not deter you from coming back again to us.Thank you and have a good day!Best regards,WilsonFront Office Supervisor

Response from Property: Dear Ms. Ave,Greetings from Hop Inn Hotel Alabang!Thank you for staying with us and giving us a feedback regarding your recent stay.We are delighted to know that you had a comfortable stay last time. Though we sincerely apologize if you have encountered a minor inconvenience on our beds, we will work closely with the whole team to inspect the functionality of our facilities and amenities to avoid this from happening in the future.We look forward to welcoming you again.Thank you and have a good day!Best regards,WilsonFront Office Supervisor

Response from Property: Dear Valued Guest,Thank you for staying with us and taking the time to leave an honest review.We are sorry to learn you had to go through these terrible events throughout your stay. Please allow us to apologize if we weren't able to exceed your expectations in terms of the room size. It is through this feedback that we used to learn and improve, hence, we sincerely regret that we fell short on this aspect.We sincerely regret for the issue and look forward to meeting you.Best regards,WilsonFront Office Supervisor

Response from Property: Dear Mr. Franz, Greetings from Hop Inn Hotel Alabang! Thank you for staying with us and providing honest feedback. Our hotel strives to deliver a unique hotel experience for all guests during their stay; nonetheless, we deeply regret that there are some parts of your stay that were not able to meet or exceed due to these underlying issues.Rest assured that our engineers will resolve this issue and ensure that our guests will experience a comfortable stay the next time you visit us.We look forward to welcoming you back at the hotel. Best regards, WilsonFront Office Supervisor

Response from Property: Dear Ms. Ringor,A pleasant weekend to you!We appreciate you sharing your feedback with us. Please accept our sincerest apologies for the inconveniences encountered. Rest assured that our team will find better ways to improve our services and so that you will fully enjoy your comfort and rest in our rooms. Still, we are grateful that you had an overall positive experience here in Hop Inn Hotel Alabang!Thank you for the opportunity to serve you! We look forward to more chances like this in the future! Sending our warm regards!Sincerely,Izza PunzalanHotel Manager

Response from Property: Thank you for staying with us at Hop Inn Hotel Alabang. We are disheartened to read that we did not meet your room expectations from us. Additionally, the general norm for Hop Inn brand both in Philippines and Thailand when it comes to washroom amenities are head-to-toe shower gel, hair dryer, towel and tissue. We hope this will not deter you for coming back again to us. Stay safest and have a good day!Sincerely,Ela BaguindoFront Office Supervisor

Response from Property: Dear Mr. Junon,A pleasant day to you!We are delighted for another feedback from you! It truly makes us glad that our guests keep on coming back to Hop Inn Hotel Alabang. Thank you so much for noticing the accessibility and affordability of our property. Please be assured that we're just here to welcome you as always!Enjoy the rest of the holidays!Sincerely,Izza PunzalanHotel Manager

Response from Property: Dear Ms. Ricianne,Warm Greetings from Hop Inn Hotel Alabang!We value your kind words and I can't help but be happy in your perfect rating for our team! I believe you had a pleasant experience during your stay with us and it motivates our team even more in consistently providing the service you deserve. I agree that we are not just offering affordable rooms but Hop Inn also exert best efforts on the service quality, accessibility and safety for our guests.Your suggestion on the meal offers are well noted on our end. Rest assured that we will send this to the management as we strive to improve everyday to satisfy our loyal guests like you!Thank you once again, and we look forward to your next stay with us!Best Regards,Izzaburn Ann PunzalanHotel Manager

Response from Property: Thank you so much for your positive review! We are delighted to hear that you enjoyed your stay at our hotel, particularly our location, cleanliness and staff services. We work extensively to provide our guests with a memorable experience and your feedback encourages us to continue doing so. If you have any other questions regarding your next booking with us, please feel free to contact our team. Looking forward to welcoming you back again and we hope for this to be soon!Sincerely,Ela BaguindoFront Office Supervisor

Response from Property: Dear Mr. Jungpil,Thank you for staying at our hotel! We are pleased to hear that our convenient location was a pleasant surprise for you. We are glad to know that you enjoyed your stay and we highly appreciate your feedback. Looking forward to accommodate you again soon!Sincerely,Carla GarciaFront Office Supervisor