Parque España Residence Hotel Managed by HII Reviews
Parque España Residence Hotel Managed by HII
5309 E Asia Dr, Muntinlupa, Metro Manila, 1781, PhilippinesView Hotel Details
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Parque España Residence Hotel Managed by HII Guest Reviews
4.1/5
Very Good
49 Reviews
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Verified reviews
Location4.1
Amenities4.0
Service4.1
Cleanliness4.0
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All reviews(49)
Positive reviews(30)
Reviews with photos/video(6)
Negative reviews(4)
Lea Pajarillo
Three-Bedroom Suite
Checked in Apr 2024
Family
11 Reviews
3.5/5
Posted on May 1, 2024
The place is quite old and it is quite obvious with its towels. But the location is strategic. Their suites is very big and good for family groups.
Response from Property: Dear Valued Guest,Thank you for staying with us and for taking the time to share your experience.Please accept my apologies if you had some inconvenience during your stay. Rest assured, your concerns are highly noted and will be addressed by the Management team accordingly. Your feedback is important to us as it helps us improve our services and facilities. We still look forward to having you around again soon!Best regards,John Cid Operations Manager
Djoanhna
Premium Three Bedrooms Suite
Checked in Feb 2024
Family
4 Reviews
5.0/5
Outstanding
Posted on Feb 17, 2024
It was great overall but I just noticed that they charge for all extra stuff so make sure you know this. They're very particular about the number of guests
Response from Property: Dear Valued Guest,Thank you for taking the time to share your wonderful experience with us following your recent visit to Parque Espana Residence Hotel.We were delighted that you had a comfortable stay and appreciated the service provided to you. Your positive comments will be shared with the team. This will definitely motivate them to keep up the good work.We hope to have the pleasure of welcoming you again in the future.Best regards,John Cid Operations Manager
JenT27
Deluxe One Bedroom Room
Checked in Dec 2023
Family
1 Reviews
5.0/5
Outstanding
Posted on Jan 3, 2024
Pet friendly hotel. I love it! We had a super nice stay, thank you Parque for making my bird that happy with my furbaby!
Response from Property: Dear Valued Guest,Thank you for taking the time to share your wonderful experience with us following your recent visit to Parque Espana Residence Hotel.We were delighted that you had a comfortable stay and appreciated the service provided to you. Your positive comments will be shared with the team. This will definitely motivate them to keep up the good work.We hope to have the pleasure of welcoming you again in the future.Best regards,John Cid Operations Manager
Anonymous User
Deluxe One Bedroom Room
Checked in Feb 2024
Couples
5 Reviews
4.7/5
Amazing
Posted on Feb 16, 2024
Hotel room is big with separate living room, bedroom and kitchen.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your wonderful experience with us following your recent visit to Parque Espana Residence Hotel.We were delighted that you had a comfortable stay and appreciated the service provided to you. Your positive comments will be shared with the team. This will definitely motivate them to keep up the good work.We hope to have the pleasure of welcoming you again in the future.Best regards,John Cid Operations Manager
Jon.PH
Premier Two Bedrooms Room
Checked in Jan 2024
Family
1 Reviews
2.7/5
Posted on Jan 7, 2024
Facilities: limited parking space. Roof top pool is ok but small. Main Toilet flush was not working on.
Service: Is ok but when asked during checked out for 2 towels (not issued to us) is really a pissed off. Though staff apologize but still asked me to sign a voucher.
Location: Near to Festival Mall/ ATC and Airport
Cleanliness: Need improvement.
Response from Property: Dear Valued Guest,Thank you for staying with us and for taking the time to share your experience.Please accept my apologies if you had some inconvenience during your stay. Rest assured, your concerns are highly noted and will be addressed by the Management team accordingly. Your feedback is important to us as it helps us improve our services and facilities. We still look forward to having you around again soon!Best regards,John Cid Operations Manager
madel de dios
Premier Two Bedrooms Room
Checked in Jul 2024
Travel with friends
15 Reviews
5.0/5
Outstanding
Posted on Jul 14, 2024
Experience is good and accom is very nice
Anonymous User
Two Bedroom Premium Family Room
Checked in Nov 2023
Family
16 Reviews
2.2/5
Posted on Nov 5, 2023
The hotel was kinda old, didn’t expect it. Room design was good but the kitchen and toilets ate smelly like drainage. I requested for room change because the other toilet in the kitchen as well as the kitchen sink are clogged. and they didn’t fix it even after I mentioned it to the reception. The room’s air-con are not also good. It was installed on the lower part of the wall and air was blowing into the side bed. Towels are like a rag, looks dirty. The amenities are not attractive at all. Although the view from the pool are great specially when the sun sets. Restaurant are not so good. There’s not much variety on the buffet. Php 650.00 is not worth it for breakfast buffet.
Response from Property: Dear Valued Guest,Thank you for staying with us and for taking the time to share your experience.Please accept my apologies if you had some inconvenience during your stay. Rest assured, your concerns are highly noted and will be addressed by the Management team accordingly. Your feedback is important to us as it helps us improve our services and facilities. We still look forward to having you around again soon!Best regards,John Cid Operations Manager
Dbelle08
Deluxe Premium One Bedroom Room
Checked in Jan 2023
Family
3 Reviews
5.0/5
Outstanding
Posted on Apr 14, 2023
We had a comfortable stay in a spacious room good for family staycations.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your wonderful experience with us following your recent visit to Parque Espana Residence Hotel.We were delighted that you had a comfortable stay and appreciated the service provided to you. Your positive comments will be shared with the team. This will definitely motivate them to keep up the good work.We hope to have the pleasure of welcoming you again in the future.Best regards,John Cid Operations Manager
Guest User
Deluxe Premium One Bedroom Room
Checked in Dec 2022
Family
1 Reviews
5.0/5
Outstanding
Posted on Dec 4, 2022
Just a bit far from supermarket, and grocery
Response from Property: Dear Valued Guest,Thank you for taking the time to share your wonderful experience with us following your recent visit to Parque Espana Residence Hotel.We were delighted that you had a comfortable stay and appreciated the service provided to you. Your positive comments will be shared with the team. This will definitely motivate them to keep up the good work.We hope to have the pleasure of welcoming you again in the future.Best regards,John Cid Operations Manager
Yijuchengnuol
Deluxe One Bedroom Room
Checked in Mar 2022
Other
5 Reviews
5.0/5
Outstanding
Posted on Mar 30, 2022
OK, good choice
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you for taking the time to share your wonderful experience with us following your recent visit to Parque Espana Residence Hotel.We were delighted that you had a comfortable stay and appreciated the service provided to you. Your positive comments will be shared with the team. This will definitely motivate them to keep up the good work.We hope to have the pleasure of welcoming you again in the future.Best regards,John Cid Operations Manager
czang08
Checked in Sep 2024
Family
5.0/5
Outstanding
Posted on Sep 3, 2024
The rooms are perfect specially for big families that wants to be in the same room. Along with that, the accommodation prices are very reasonable. Parking is a big plus along with the convenient location. Hotel staffs are very friendly and efficient.
Response from Property: Dear Valued Guest, Thank you for taking the time to share your wonderful experience with us following your recent visit to Parque Espana Residence Hotel. We were delighted that you had a comfortable stay and appreciated the service provided to you. Your positive comments will be shared with the team. This will definitely motivate them to keep up the good work. We hope to have the pleasure of welcoming you again in the future. Best regards, Canela Peralta Front Office Manager
Guest User
Checked in Sep 2024
Other
5.0/5
Outstanding
Posted on Sep 28, 2024
We loved our stay here! Spacious rooms and affordable. We appreciate the kitchen, room service and very professional reception staff. We stayed in a 3 bedroom suite. What was advertised was it had 2 T&B, but actually had 3. One is a utility T&B. Airconditioners were cold and working. Showers had hot & cold options. Towels can be replaced. The only downside in for the whole suite was that the living room had 1 2-seater couch and 1 chair. Considering this suite is for 6 people, that's quite lacking. Would also appreciate it if every floor in the hotel had a water refilling station since the complimentary 2L water per day is only good for 1 person.
Guest User
Checked in Sep 2024
Other
5.0/5
Outstanding
Posted on Sep 26, 2024
The room is big, comfortable and cozy. We were able to park outside but still convenient. We appreciate that its also a pet friendly hotel so we werw able to bring our cat. We will surely come back. Thank you Parque Espana for a great stay.
Guest User
Checked in Sep 2024
Other
3.0/5
Posted on Sep 26, 2024
We decided to spend my husband's birthday last weekend at PERH and I just want to share my experience. The service was excellent! Everybody was very nice and accommodating. Two thumbs up for that. The food was also good and not at all too pricey. I loved their seafood chowder and pizza margherita! 😋 Although food presentation of some of their dishes can be improved. Checking in to hotels for a quick staycation has been something I have been doing a lot of these days. So, I can actually say the PERH's establishment is old compared to other hotels I've been to. While our room was spacious (2BR Premier), it was not as modern as I'd prefer it to be. Wifi was also good in the hotel. The reception are was small and the lobby lounge or coffee shop was not operating. But my hubby enjoyed the gym. Lastly, the pool was also quite small. Plus, there's an on-going construction beside PERH now where the construction workers can actually get a view of the guests in that area. That was a big turn-off for me. ☹️ Over-all, I can say that we had an "average" kind of stay in the area. But if you're as picky as I am when it comes to hotel rooms, maybe PERH is not for you. Oh, by the way, i also appreciate the fact that they asked if we were celebrating any special occasion and that they greeted my husband a happy birthday...🥰
Guest User
Checked in Sep 2024
Other
5.0/5
Outstanding
Posted on Sep 25, 2024
We always have a pleasant stay at Parque Espana Residence Hotel. The staff are very hospitable and accommodating. The rooms are always clean, very spacious. Perfect for staycation with family and friends.