Hampton by Hilton Hotels in Myrtle Beach

We've been staying at this Hampton for more than 12 years and always enjoyed it. This year there were too many problems to ignore. Check in was very slow, we waited for almost an hour to get checked in, which has never happened before. The elevators need some maintenance. It sounds like there is a lot of sand in the door track and not sure if they were cleaned while we were there. The room we finally got was nice, although the couch needed to be cleaned and the room could be updated. The breakfast was good, the usual Hampton meal. They have 2 areas to serve breakfast since this is a large hotel, however only one area was open so breakfast was very busy. The breakfast employees did a great job of keeping up though. The pool wasn't cleaned the first day we were there which was a Monday so you can imagine how much sand was in it after a busy weekend. Also made me wonder if the water had been tested for cleanliness. The shower area, when you come off the beach, wasn't cleaned for the 4 days we were there, so rinsing your feet off did no good. That's probably why the pools are full of sand. The boardwalk steps are being overwhelmed by the plants from the sand dunes and look to be in disrepair. But probably the most disturbing thing was the dog situation. We really feel Hilton has made a big mistake allowing dogs on all their properties. This property is not set up for dogs to do their ”business.” The only convenient grassy locations are right by the swimming pools and I do mean very close proximity. Anyone that has ever had a dog knows that no matter how well you try to pick up after a dog, many times there is ”residue” left behind, not to mention all the urninating they are doing in the grass. We sat on our balcony and watched dogs using the grass as their bathroom and then watched people walk through the grass and get in the pool. Not a good set up at all! I really hesitated reviewing this year, but felt the hotel really needs to get back to what made them the number one hotel in Myrtle Beach for years. Not sure if we will give them another chance, which is sad because we really loved this hotel!

Hampton Inn Myrtle Beach Broadway at the Beach is centrally located in Myrtle Beach, a 2-minute walk from Broadway at the Beach and 6 minutes by foot from Ripley's Aquarium. This hotel is 0.7 mi (1.1 km) from TicketReturn.com Field at Pelicans Ballpark and 0.8 mi (1.3 km) from Myrtle Beach Convention Center.Be sure to enjoy recreational amenities, including a spa tub, a fitness center, and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and complimentary use of a nearby fitness facility.For your convenience, a complimentary breakfast is served daily from 6:00 AM to 10:00 AM.Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).Make yourself at home in one of the 141 air-conditioned rooms featuring refrigerators and microwaves. 40-inch LCD televisions are provided, with cable programming available. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

It was one night, like many other families we just wanted to go to the beach and we did not before check-in and during the stay. My room was on the 4th floor, the elevator was not working, an employee had to come with a key every time someone I wanted to use it, I'm sure I'm not the only one who omits a complaint about the same thing, the ac was dripping, the microwave dirty, the bathroom tub with mildew and some blue stains that could have been easily removed with a magic eraser, the bathroom floor with sand, the bathroom had no fan, the hair dryer bag with a lot of hair was disgusting. The next morning we went to breakfast and there was a juice spill on the floor, I went and reported it and an employee came with a disgusting mop black with dirt and with that same dry juice, it was a torment to see her do that. The customer service was unpleasant, they gave me a bag with two waters but I never heard ”thank you for being a Hilton honors” and the employees walking everywhere with cell phones in hand during business hours, there were two in particular that were recharged in the hallway wall to watch their videos with laud music and up to four together smoking outside.

Great stay. Very nice quiet hotel. Across from outlet mall. Heavy traffic at times near hotel. Renovations taking place on exterior. Did not effect stay at all. MIght be due to fact it was weekend. Interior very clean and quiet. Front desk staff was great. Enjoyed speaking with Nick afternoon desk clerk. He really seemed to enjoy his job. Breakfast standard Hampton fare. Staff ok and seemed to keep up with things and keep area clean. I get the impression this is a slower time at hotel than summer. I expereienced no issues during stay. One plus. I requsted housekeeping and it was actually done. In so many Hilton hotels now you ask for it and they don't do it. I appreciate it was done as requested. One thing to note hotel is a good distance from the beaches area but you will save money staying here. Also two restaurants adjacent to property you can walk to but we chose not to.