Reviews of Regenta Central Herald Mysore

I booked an Executive Room at Regenta Central Herald Mysore expecting a premium experience, but the reality was the exact opposite. Despite a late check-in at 10:00 PM, the hotel was completely unprepared for our arrival. Major Failures: • Paid Amenities Not Provided: We paid for extra beds for three rooms. Despite calling housekeeping multiple times, only one bed was delivered at 1:00 AM. The other two never arrived, even though they were fully paid for in advance. • Hygiene Issues: For an Executive category room, the cleanliness was appalling. The surfaces were covered in dust and the towels provided were stained/dirty. • Maintenance: The toilet was clogged upon arrival, which is unacceptable for any room, let alone a premium one. • Unresponsive Staff: We spent most of our "rest" time following up with housekeeping. The staff seemed indifferent to our concerns and failed to provide the basic hospitality expected from this property. It is disappointing to pay for a higher room category and receive such negligent service. I am currently seeking a refund through Trip.com for the unfulfilled services. Highly recommend looking elsewhere in Mysore.

excellent location, close to attractions. small property , well maintained, breakfast had good options .Overall a good stay

Our hotel room was on the sixth floor where was good looking the drone show of dasara Festival. It was so cool

Booked 10 rooms with 2 beds. Needed separate beds because we are not husband and wife, so booked twin beds. When we checked in, we got 1 large bed in every room. So disappointed. They said there was a wedding today, the rooms would be full and they changed the whole floor for the wedding party, so they didn't reserve a room with 2 beds for us even though we had already paid.

The room and surrounding facilities were both clean. The bed sheets were also satisfactory, and the surroundings were well organized, providing comfort. The staff's service was friendly and there was no inconvenience. It was a little higher than I had planned, but I was satisfied because the facilities were good for the price.

I had a pleasant stay at your hotel. The staff were polite and helpful, and the room was clean and comfortable. Thank you for your hospitality. I look forward to visiting again.

Excellent hospitality and food was awesome.

Very nice hotel good maintenance staff is very good and once we have come to hotel reception given well come drink and I was come to second time this hotel. Very good breakfast had and Bell boy Mr.Avinash is doing hard work very helpful luggage and is Guide near the place once again thank you. Avinash

We really loved the ambience. Ms.Punita was really helpful in every way she is very nice definitely a wonderful stay

Just amazing. Really helpful staff punita and the overall hospitality was amazing. Yareen he help us for tourist place all staff they are very nice we will visited again mysore regenta central herald hotel

Very good hotel good stuff once I have check in give it well come drink and Bell boy get quickly my Luggage Mr Avinash and security Mr Ravi also good smile and front office ms punitha also good room give me thankyou

Over all good stay and breakfast options are plenty. Mr. Avinash was helpful while checking in process.

The check-in process with Mr. Pankaj and Punita was great. Avinash and Ravi were also really helpful. Overall, the food was also awesome we had dinner at the restaurant which was worth the money and taste was awesome. The breakfast buffet was also nice.

Very good staff good service well maintained hotel once I have come to hotel give me welcome drinks thank you I recommend my friends and Avinash and Ravi doing good work thank you