HotelRome
January 31, 2024
This is one of the worst rooms I’ve had. Where to begin: 1. Moldy shower curtain, full of black mold spots- had to replace 2. Room phone not working - had to replace 3. AC didn’t work. Techs came to fix, poked around in the ceiling, left and never returned 4. Room had no ventilation, was hot, and extremely stuffy. Woke up at 4 am to prop the front door open to get some kind of aeration 5. Hair dryer only works for 1 min then turns off 6. No place to put soap at the washroom sink, so you have soap sliding all over the counter 7. No room to hang hand towel 8. We had 3 people registered to stay in the room but they only provided 2 bath towels and had to bring up a cot after we settled into the room. 9. Some modern furniture and finishings in the room, but old & moldy doors and closets present. This is NOT the quality of a 4-star hotel! The pictures of the front make it appear like a luxurious hotel, but once you enter your room it’s does not meet the expectations. Very disappointed. Can’t wait to check out.