"Pretty poor hotel overall, would look elsewhere. When we arrived they couldn’t find our booking, our room type we had booked wasn’t available so we accepted a twin room instead of the double we had booked. It went even more downhill from there, the room was average. However there was no hot water, one of the twin beds had no bedding on, had to ask for toilet roll. There is a restaurant onsite, we ordered 3 dishes, 2 of them had problems. An example was grilled fillet of fish was ordered (the menu shows pictures also) when it arrived it was frozen soggy fish goujons. The vegetable spring rolls contained egg (my wife is allergic to egg) but they still didn’t care ans wanted there money. After 45 mins they finally agreed to not charge for the incorrect dishes but during this period the Chinese staff brushes us off and the local staff lied about what was said!! Very poor… Tried to use the onsite gym 4 times but everytime I was told to come back in 5 minutes as the lady with the key had popped out. Clearly this was another lie as they just kept saying the same thing. Las issue was when checking out at 05:15 (for a ln early morning flight) they wanted us to send them the payment confirmation for our 2 rooms. (Not a major request but why leave everything until last minute as we had stayed for 3 nights. Cleanliness was a bit below average. Overall a poor hotel and I would recommend staying elsewhere."

"I enjoyed my stay in Radisson, I can't list all the positive things i experienced, but i will tell you for sure, the service is getting better. I appreciate a lot the efforts provided by the whole team. Many Thanks!"