Uma Hotel and Residences

Uma Hotel and Residences Reviews

Uma Hotel and Residences

Magsaysay Avenue, Naga, Camarines Sur, 4400, PhilippinesView Hotel Details
Uma Hotel and Residences
Uma Hotel and ResidencesUma Hotel and ResidencesUma Hotel and Residences
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Uma Hotel and Residences Guest Reviews

4.8/5
Amazing
50 Reviews
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(50)
Positive reviews(31)
Reviews with photos/video(9)
Alfredo Ebita
Deluxe Double Room
Checked in Oct 2024
Business travelers
4 Reviews
5.0/5
Outstanding
Posted on Nov 12, 2024
This hotel exceeded my expectations in every way! The amenities were top-notch, the staff were incredibly friendly and accommodating, and the food was exceptional. From the moment I arrived, I was impressed by the attention to detail and commitment to excellence that permeated every aspect of my stay. Whether I was relaxing in my room, enjoying the hotel's facilities, or savoring the delicious cuisine, I felt like I was experiencing the best of the best.
Response from Property: Dear Alfredo,Greetings from UMA Hotel & Residences!We truly appreciate your positive feedback with us. We do take pride in delivering our guests’ needs the best way we can. We look forward to seeing you and welcoming you back here again.
Karen Joy Cervantes
Deluxe Double Room
Checked in Nov 2024
Business travelers
11 Reviews
5.0/5
Outstanding
Posted on Dec 7, 2024
The best and nost affirdable hotel in CamSur. Will always book here. Recommended.
Response from Property: Dear Karen,Greetings from UMA Hotel & Residences!We truly appreciate your positive feedback with us. We do take pride in delivering our guests’ needs the best way we can. We look forward to seeing you and welcoming you back here again.
EstellaLaleo
Deluxe King Room With Sofa Bed
Checked in Jul 2024
Couples
4 Reviews
5.0/5
Outstanding
Posted on Sep 28, 2024
The guy at the bar so friendly yet professional and he is so good in mixing well the drinks. We tried the all you can eat or "EAT ALL YOU CAN", it was awesome food presentation that would really convince you to eat even if you are already full. Satisfying food service!!! Golden theme of the room makes you feel like you are one of the wealthy people on earth!!!
6/10
Response from Property: Dear Estella Laleo,Greetings from UMA Hotel & Residences!We truly appreciate your positive feedback with us. We do take pride in delivering our guests’ needs the best way we can. We look forward to seeing you and welcoming you back here again.
Anonymous User
Deluxe Double Room
Checked in May 2024
Business travelers
9 Reviews
5.0/5
Outstanding
Posted on Jun 9, 2024
What I always look for in a hotel is a comfortable bed. And this is a hotel with a comfortable bed and lots of soft pillows. In the lobby they serve a welcome drink, the cold ginger tea is very refreshing and they provide a cold towel to freshen you up. In the room they also have fresh bread that is given to their guests. All the staff are polite and accommodating. The location is also nice, there are many options to eat.
Response from Property: Greetings from UMA Hotel & Residences!We truly appreciate your positive feedback with us. We do take pride in delivering our guests’ needs the best way we can. We look forward to seeing you and welcoming you back here again. Thank you.
Its Kim
Deluxe Twin Room
Checked in Feb 2024
Couples
2 Reviews
4.7/5
Amazing
Posted on Apr 2, 2024
Arrived late in the hotel. Did not expect anything as we were tired and randomly booked a hotel for the night. Hotel was clean and new, employees were friendly too. Hoping they could keep the standard. Assigned room was on the 2nd floor and has no view. But nevertheless, we were there to rest. Bed and pillows were so comfy. Amenities were complete too. The only problem was the hot shower. We haven’t inform them as we were tired.
Response from Property: Greetings from UMA Hotel & Residences!We truly appreciate your positive feedback with us. We do take pride in delivering our guests’ needs the best way we can. Rest assured that we are taking the necessary steps to upgrade our facilities. We look forward to seeing you and welcoming you back here again. Thank you.
Brent richard
Deluxe Double Room
Checked in Nov 2024
Couples
1 Reviews
5.0/5
Outstanding
Posted on Dec 8, 2024
Nice place, good service. Had a bit of issue with wifi though
Response from Property: Dear Brent,Greetings from UMA Hotel & Residences!We truly appreciate your positive feedback with us. We do take pride in delivering our guests’ needs the best way we can. We look forward to seeing you and welcoming you back here again.
Sherrizah
Deluxe Double Room
Checked in Jun 2024
Travel with friends
3 Reviews
5.0/5
Outstanding
Posted on Jul 24, 2024
It was one of the best hotel in naga city. It was so clean, so many amenities, near restaurant and very convenient. And friendly staff. Will be back for sure and will definitely recommend to other friends and family. ☺️
Response from Property: Dear Sherrizah,Greetings from UMA Hotel & Residences!We truly appreciate your positive feedback with us. We do take pride in delivering our guests’ needs the best way we can. We look forward to seeing you and welcoming you back here again.
Yetzqie
Deluxe Double Room
Checked in Jul 2024
Business travelers
48 Reviews
4.7/5
Amazing
Posted on Aug 31, 2024
I recommend this hotel to those visiting Naga. Everything is very new and nice.
Response from Property: Dear Yetzqie, Greetings from UMA Hotel & Residences! We truly appreciate your positive feedback with us. We do take pride in delivering our guests’ needs the best way we can. We look forward to seeing you and welcoming you back here again.
Hanvi Kim
Junior Suite
Checked in Jun 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Jul 28, 2024
The elevator smells awful. All in all, I enjoyed my vacay ＜3.
Response from Property: Dear Hanvi Kim, Greetings from UMA Hotel & Residences!Thank you for taking the time to give your feedback. Please allow me to extend my sincerest apologies for the experience that you have encountered during your stay. Rest assured that we are taking the necessary steps to upgrade our facilities and improve quality service. We look forward to seeing you and welcoming you back here again.
Guest User
Deluxe Double Room
Checked in Dec 2023
Business travelers
23 Reviews
5.0/5
Outstanding
Posted on Jan 29, 2024
Very new and beautiful
Original TextTranslated by Google
Response from Property: Greetings from UMA Hotel & Residences!We truly appreciate your positive feedback with us. We do take pride in delivering our guests’ needs the best way we can. We look forward to seeing you and welcoming you back here again. Thank you.
Tun Yan
Junior Suite
Checked in Dec 2023
Business travelers
4 Reviews
3.2/5
Posted on Jan 19, 2024
𣎴To 5-star level
Original TextTranslated by Google
Response from Property: Greetings from UMA Hotel & Residences!We truly appreciate your positive feedback with us. We do take pride in delivering our guests’ needs the best way we can. We look forward to seeing you and welcoming you back here again. Thank you.
Wutongyezoutianya
Deluxe Twin Room
Checked in Oct 2024
Business travelers
91 Reviews
5.0/5
Outstanding
Posted on Nov 22, 2024
Nice room and good service
Original TextTranslated by Google
Response from Property: Dear Wutongyezoutianya,Greetings from UMA Hotel & Residences!We truly appreciate your positive feedback with us. We do take pride in delivering our guests’ needs the best way we can. We look forward to seeing you and welcoming you back here again.