Garden Terrace Nagasaki Hotel & Resort

Garden Terrace Nagasaki Hotel & Resort Reviews

Garden Terrace Nagasaki Hotel & Resort

2-3 Akizukimachi, Nagasaki City, Nagasaki Prefecture, 850-0064, JapanView Hotel Details
Garden Terrace Nagasaki Hotel & Resort
Garden Terrace Nagasaki Hotel & ResortGarden Terrace Nagasaki Hotel & ResortGarden Terrace Nagasaki Hotel & Resort
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Garden Terrace Nagasaki Hotel & Resort Guest Reviews

4.4/5
Very Good
20 Reviews
Verified reviews
Location4.4
Amenities4.4
Service4.4
Cleanliness4.4
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All reviews(20)
Positive reviews(9)
Negative reviews(2)
Guest User
Luxury Japanese Twin Suite in New Building Harbour Jetted Bathtub
Checked in Jan 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Jan 11, 2024
The service staff at the hotel are very friendly. It’s the best place to stay in Fukuoka. I will definitely come back when I bring my parents to play next time. And the night view is super beautiful, it feels like a vacation! It’s really worth remembering!
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Guest User
[New Building]Luxury-Harbor Suite Twin with Jetted Tub
Checked in May 2024
Business travelers
13 Reviews
5.0/5
Outstanding
Posted on Aug 13, 2024
Very good experience
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Guest User
Checked in Mar 2024
Couples
4.0/5
Very Good
Posted on Mar 23, 2024
A lovely hotel. Beautiful views. Interesting architecture. Someone wrote the beds are too hard. I quite enjoyed them. What we didn’t like was the lack of space for dinner at the restaurants on property. They apparently had limited chefs. We had to travel back to Nagasaki for dinner. If you stay here make your dinner reservations at the same time. If they can’t accommodate your reservation suggest you stay elsewhere. (Like the new Marriott)
Guest User
Checked in Mar 2024
Other
4.0/5
Very Good
Posted on Mar 4, 2024
This is my first stay in several years. The most attractive thing about this hotel is the night view of Nagasaki city. It's not a night view from the top of a mountain, but a night view that you can see up close at eye level. You can enjoy the night view from your room, from the bathroom, while eating in the restaurant, outdoors, and anywhere on the hotel grounds. We made a reservation at a restaurant at the time when the light of day turns to dusk, and then to the time when the view turns to night, and enjoyed dinner while enjoying the night view.
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Guest User
Checked in Jan 2024
Family
5.0/5
Outstanding
Posted on Jan 19, 2024
This hotel has everything: a beautiful building designed by Kengo Kuma, a night view of Nagasaki Port including the World Heritage crane, delicious food, and hospitality. It was expanded in 2023 to make the pool larger and add a sauna and gym, making it even more comfortable. I uploaded photos from when I visited in the summer of 2023 and the beginning of 2024. For dinner, I recommend the sushi kaiseki restaurant "Tenku" and the teppanyaki restaurant "Takesai." You can enjoy fresh ingredients made with Nagasaki seafood and Iki beef, and the prices are also reasonable. Both have private rooms, and at Takesai, there is a window in front of you with the griller's space between them, and at Tenku, there is a counter between them, but both private rooms offer a night view. However, the hotel industry is currently short of staff, and there are also few grillers, so even if there are seats, they are not taking reservations at full capacity, so it seems difficult to make a reservation. I made a reservation a year ago, but I think it is impressive that the hotel industry is limiting reservations because they want to make money by packing in as many customers as possible even with a shortage of staff, and they do not want to keep customers waiting at their seats. The night view from the top of Mt. Inasa has been recognized as one of the world's top three new night views, but you can enjoy the night view from your hotel room without going that far, and the view from the pool and lounge is also beautiful. Lounge service seems to be included in all rooms. Drinks in the room refrigerator are free except for the Garden Building. In the lounge, snacks, nuts, chocolate from the Chocolate House at Huis Ten Bosch, cookies from a famous confectionery shop in Nagasaki City, and drinks, including Nagasaki local beer and all alcoholic drinks, are free. Taking them back to your room is prohibited, but I saw many people relaxing in the lounge. I stayed in the Garden Building for the first time during the New Year holidays, and the layout of the room was easy to use and good. I had never stayed in the Garden Building before because there was no lounge access, but although it was not oceanfront, the price was reasonable and I could enjoy the view of Nagasaki Port across the pool. On the first day, I decided to pay an additional fee to have an upgraded New Year's meal in my room for breakfast. I was able to taste ingredients that were not included in the hotel's standard New Year's meal, such as caviar and herring roe. On the second day, I had a regular New Year's meal, but the regular breakfast is a la carte and includes Iki beef steak, so I thought the regular breakfast was better than the standard New Year's meal. The regular breakfast can be chosen from Western and Japanese food, and you can also order yogurt, salad, steak, etc. from the free a la carte menu. Alcohol is also free for breakfast. I stayed in the Tower Suite in the summer, so I ordered room service and ate it on the terrace. The pool view and Nagasaki Port view were the best. The Tower Suite was renovated during the recent renewal and the interior has been renewed, which was also very good. Access from Nagasaki Station is quick once you get in the car, but if you don't want to spend much time at the hotel and want to do various sightseeing every minute, I think it would be a waste to stay here. I think it's for people who want to enjoy their stay slowly. The gym and sauna are new and clean, so I recommend them. There are running machines with YouTube, etc. You can move between your room and the front desk not only when you check in or check out, but also when you call from inside the room, they will come to pick you up in a cart and you can move around in the cart. You can walk quite far without getting on the cart, so I try to walk as much as possible because I end up eating too much if I stay here. You can watch the dragon dance on January 1st, and delicious oshiruko is served at the venue, but there is a limited number of them so be quick. I purchased a discount coupon for the Garden Terrace that I found on their website when I stayed here, but it seems that these coupons are issued irregularly so it's a good idea to check the website from time to time. Nagasaki is undergoing a once-in-a-century transformation and the area in front of the station has changed significantly, but I felt that a hotel overlooking the harbor like this has always been special.
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Guest User
Checked in Dec 2023
Other
4.0/5
Very Good
Posted on Dec 18, 2023
The reviews were pretty good so I went out with high expectations. My mother said, ``I want to see the night view of Nagasaki,'' so I looked around and found this place... I chose. Since I was bringing my elderly mother with me, she was provided with two meals. For dinner, the view of the night view while eating Teppanyaki was very beautiful, and the person cooking the food was very polite, so I felt like it was just like this. For breakfast, I chose the Tai Chazuke, which is limited to 30 servings, but the sashimi was surprisingly dry and I'm sorry, but it wasn't very tasty. I heard that you can order diced steak and a la carte for free when you finish eating, so why didn't you explain that first? It became. The Western food my mother ordered was also strange. Things like being able to drink alcohol for free in the lounge and having free alcohol at breakfast may not be a good deal for people who don't drink much.
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Guest User
Checked in Aug 2023
Family
2.0/5
Posted on Aug 5, 2023
Very beautiful hotel with a beautiful view of Nagasaki, unfortunately the service is deplorable! They don't understand English. We asked if they could book us a guide, they talked together for 20 minutes before telling us that they were going to try to book restaurants for us for the evening!! The service during meals is super long. So be careful, if you want to enjoy an average breakfast while struggling to make the waiter understand that you would like some tea, you will need about 50 minutes. They always apologize, unfortunately being kind is not a job. The price is too high for a hotel where there are no hotel professionals.
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Guest User
Checked in Sep 2022
Couples
1.0/5
Posted on Sep 24, 2022
It's been a while since I posted. My friends, their parents and their children, and my wife and I went to Nagasaki to see the Blue Impulse when the Kitakyushu Shinkansen opened on September 23rd. The city is buzzing with excitement due to its first big event in a while. It was difficult to get a reservation, but I finally managed to secure a garden suite on September 22nd. The hotel... has the subtlety of a designer hotel... Kengo Kuma's early hotels, Beijing's Opposite House and Commune, are delicate and less bold, but are they typical of the commercial archetypes that use Kengo Kuma? I feel like that. One of Kengo Kuma's early works is the bathhouse of Horai, which is now known as Kai. At that time, the annex Villa del Sol was a designer hotel. The service is there. The hospitality and consideration... The most important things, such as the nice hard sofa that someone wrote about, are missing. I wanted to see the Blue Impulse from the hotel on the 23rd if possible, but I couldn't get any answers even after consulting with them (there was a wedding going on, etc.) and I didn't feel comfortable, so I had to take a sightseeing taxi by myself. So I went to Glover Garden on the opposite bank in the rain. (By the way, I was able to see practice at the same location the day before under clear skies!) For reference. I visited the wine bar at 20:00, but was told it was closed. So, I ordered sparkling wine from room service while watching the night view in my room. The staff courteously brought wine and glasses, but there was no wine cooler...I think this says it all. Also, we couldn't go up to the top floor because we didn't know about it beforehand because there was a charge. Lack of public space? He's polite, but doesn't he smile a lot? It may be a stylish and smart hotel for young people, but I miss the three-star hotels in Europe and other places where even the inconveniences are provided with hospitality.
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Guest User
Checked in Jun 2022
Solo travelers
5.0/5
Outstanding
Posted on Jun 15, 2022
Bathing while looking at the night view of Nagasaki. A stylish room with plenty of amenities. It would be a waste to do it alone ❗️ I thoroughly enjoyed it. Awakatsu for breakfast. Drinking lady, charge your energy with sparkling wine and red wine in the morning. I was very happy with the two bowls (lol). I also chose the breakfast menu, which was an added bonus. I also had pancakes, so it was a satisfying trip.
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Guest User
Checked in Dec 2021
Other
5.0/5
Outstanding
Posted on Dec 28, 2021
Two women stayed in a Harbor Suite Twin for three nights. The plan included use of the lounge, which is in a separate building, and they provided shuttle service. I think it's great for people who like alcohol. However, there is a shuttle bus to get into the city, but it doesn't run very often. The hotel had a nice view and the staff were all very friendly.
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Guest User
Checked in Oct 2021
Couples
5.0/5
Outstanding
Posted on Oct 22, 2021
Honestly, this hotel is my most satisfying experience so far. The satisfaction is not inferior to the hotel I stayed in in Takeo, Saga, which was also stayed by the emperor, at twice the price (it is hard to compare, because the one in Saga is a traditional hot spring hotel, and I am very satisfied with it). The location may be a little difficult to get to. The GPS of the Nissan car I rented could not find it, so I had to use Google Maps to help. However, you have to go up the mountain to have such a view. In fact, as long as you go to the Inasayama Kanko Hotel, you can drive there. Due to the Kumamoto earthquake, I changed my itinerary to go to Nagasaki for two days. I booked a room for two days. The first surprise when I arrived was that the room was upgraded to a premium harbour suite. The room is super large, with a panoramic terrace, floor-to-ceiling glass, super high ceiling, and a jacuzzi with a viewing window. 50-inch smart TV, blue-tooth Yamaha speakers and Bose speakers, super super large bed. Free Nespresso capsule with decaf! Almost every time I passed by the lobby, the staff would stand up to greet me. When I returned to the room after playing at night, there was a snack and a greeting card. The room was cleaned until the hair dryer cord was rolled up. If you want an egg benedict breakfast, they will ask when you check in. I also tried the Western breakfast, but I actually think the Japanese breakfast the next day is better. When I left, there was a card and coffee candy in the car (by the way, it is valet parking, but you just tell the front desk and the car will come) to refresh me!
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