2-3 Akizukimachi, Nagasaki City, Nagasaki Prefecture, 850-0064, JapanSee Hotel Details
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1 night
Guest Reviews
9.3/10
Great
36 Reviews
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Verified reviews
Location9.3
Amenities9.2
Service9.3
Cleanliness9.2
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All reviews(36)
Positive reviews(17)
Reviews with photos/video(6)
Negative reviews(2)
Guest User
【New Building】Harbor Suite Twin Room
Stay Date Apr 2025
Family
4 Reviews
10/10
Outstanding
Posted on May 25, 2025
The decoration is simple and elegant, clean and comfortable, much better than expected,
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Response from Property: Thank you very much for staying at our hotel. We are very happy to hear that you were satisfied with the decoration, cleanliness and comfort. Your simple but warm words are a great encouragement to us. We look forward to seeing you again. Thank you very much for choosing our hotel. We are very pleased to know that you were satisfied with the decoration, cleanliness and comfort of our hotel. Your simple and warm review is an encouragement to our work. We sincerely look forward to seeing you again.
Guest User
[Main Building]Standard Twin Room
Stay Date Jan 2025
Traveling with friends
31 Reviews
10/10
Outstanding
Posted on Mar 1, 2025
Super nice view room, wide view, Kengo Kuma's work is different, the night view of Nagasaki Port is in full view, breakfast and dinner are very delicious, and the dishes are exquisitely presented!
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Response from Property: 感謝您選擇入住本酒店。得知您對房間的景觀、隈研吾先生的建築設計、長崎港的夜景以及餐飲等方面都感到滿意,我們感到非常高興。您的温暖話語對我們全體員工來説都是極大的鼓勵。我們將以此為動力,今後也將更加努力,力求為客人提供更滿意的服務。如果您再次來到長崎,請務必再次光臨本酒店。全體員工衷心期待您的再次光臨。酒店全體員工敬上
Guest User
【Main Building】Garden Suite Room
Stay Date Dec 2024
Solo traveler
7 Reviews
10/10
Outstanding
Posted on Mar 7, 2025
I originally wanted to stay at Nagasaki Marriott, but there was no room available that day, so I chose to stay here. The environment far exceeded my expectations and is highly recommended!
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Response from Property: Thank you for choosing to stay at our hotel.
We are very happy to know that you were satisfied with your stay at our hotel, although you did not book it originally.
We are very encouraged by your high evaluation of "the environment exceeded expectations and is highly recommended". We work hard every day to provide services that exceed our guests' expectations.
If you come to Nagasaki again, please be sure to visit our hotel again. All staff sincerely look forward to your visit again.
Sincerely, all hotel staff
Anonymous User
Run Of House
Stay Date Aug 2024
Solo traveler
1 Reviews
9.5/10
Amazing
Posted on Dec 7, 2024
The view is great, the room and the front desk are very clean, I would like to stay in this hotel again
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Response from Property: 感謝您選擇入住本酒店。得知您對酒店的景色、房間和前台的清潔度感到滿意,我們感到非常高興。“還想再次入住”這句話對我們來説是最大的鼓勵。為了不辜負您的期望,今後我們將繼續努力提高服務質量。如果您再次來到長崎,請務必再次光臨本酒店。全體員工衷心期待您的再次光臨。酒店全體員工敬上
Guest User
Luxury Japanese Twin Suite in New Building Harbour Jetted Bathtub
Stay Date Dec 2023
Family
4 Reviews
10/10
Outstanding
Posted on Jan 10, 2024
The service staff at the hotel are very friendly. It’s the best place to stay in Fukuoka.
I will definitely come back when I bring my parents to play next time.
And the night view is super beautiful, it feels like a vacation! It’s really worth remembering!
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Response from Property: 感謝您選擇入住本酒店。得知您在本酒店的住宿是一次美好的體驗,我們全體員工都感到由衷的高興。對於您給予“夜景非常美麗,彷彿在度假!”的評價,我們再次表示衷心的感謝。您的温暖話語對我們來説是極大的鼓勵。我們將以此為動力,今後也將更加努力,力求為客人提供更滿意的服務。得知您下次將帶您的父母一同前來,請務必再次光臨本酒店。全體員工衷心期待您的再次光臨。酒店全體員工敬上
Xiangbudaowanlaiderenne
[New Building]Luxury-Harbor Suite Twin with Jetted Tub
Stay Date Apr 2024
Business traveler
24 Reviews
10/10
Outstanding
Posted on Aug 13, 2024
Very good experience
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Response from Property: 感謝您選擇入住本酒店。我們非常高興地讀到您“非常好的體驗”的評價。得知您在本酒店的住宿是一次美好的體驗,我們全體員工都感到由衷的高興。如果您再次來到長崎,請務必再次光臨本酒店。全體員工衷心期待您的再次光臨。酒店全體員工敬上
Response from Property: 感謝您此次入住。關於隈研吾先生設計的獨特佈局,我們瞭解到未能達到您的期望。對於客房空間和設施的寶貴意見,我們也將認真對待並作為今後參考。另一方面,您對公共區域的舒適性、休息室的悠閑時光以及鐵板燒的滿意,我們感到非常高興。您評價“餐食比住宿更美味”,這對我們是莫大的鼓勵。感謝您提出寶貴意見。
Response from Property: この度は、数あるホテルの中から当ホテルをお選びいただき、誠にありがとうございます。最高の評価をいただき、スタッフ一同、心から感激しております。建物や客室、外観の設え、そしてスタッフの対応にご満足いただけたこと、大変光栄に存じます。長崎の素晴らしい夜景もお楽しみいただけたようで、何よりでございます。お客様にとって、当ホテルがまた長崎にお越しの際のお宿として選んでいただけることを、心より願っております。またお会いできる日を、スタッフ一同楽しみにお待ちしております。
Guest User
[Main Building]Standard Twin Room
Stay Date Oct 2025
Couple
3 Reviews
5.5/10
Posted on Nov 6, 2025
No comment
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Response from Property: Thank you very much for staying at our hotel.We are very pleased to hear that you had a comfortable stay.We will continue to strive to ensure your satisfaction. We look forward to seeing you again.
Guest User
Stay Date Jun 2025
Other
8.0/10
Very good
Posted on Jul 31, 2025
All the staff were so lovely and really cared about providing excellent hospitality. The food was good but a little pricey. The club lounge is definitely worth it.
Guest User
Stay Date Feb 2024
Couple
8.0/10
Very good
Posted on Mar 22, 2024
A lovely hotel. Beautiful views. Interesting architecture. Someone wrote the beds are too hard. I quite enjoyed them. What we didn’t like was the lack of space for dinner at the restaurants on property. They apparently had limited chefs. We had to travel back to Nagasaki for dinner. If you stay here make your dinner reservations at the same time. If they can’t accommodate your reservation suggest you stay elsewhere. (Like the new Marriott)
Guest User
Stay Date Feb 2024
Other
8.0/10
Very good
Posted on Mar 4, 2024
This is my first stay in several years. The most attractive thing about this hotel is the night view of Nagasaki city. It's not a night view from the top of a mountain, but a night view that you can see up close at eye level. You can enjoy the night view from your room, from the bathroom, while eating in the restaurant, outdoors, and anywhere on the hotel grounds. We made a reservation at a restaurant at the time when the light of day turns to dusk, and then to the time when the view turns to night, and enjoyed dinner while enjoying the night view.
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Guest User
Stay Date Dec 2023
Family
10/10
Outstanding
Posted on Jan 19, 2024
This hotel has everything: a beautiful building designed by Kengo Kuma, a night view of Nagasaki Port including the World Heritage crane, delicious food, and hospitality. It was expanded in 2023 to make the pool larger and add a sauna and gym, making it even more comfortable. I uploaded photos from when I visited in the summer of 2023 and the beginning of 2024. For dinner, I recommend the sushi kaiseki restaurant "Tenku" and the teppanyaki restaurant "Takesai." You can enjoy fresh ingredients made with Nagasaki seafood and Iki beef, and the prices are also reasonable. Both have private rooms, and at Takesai, there is a window in front of you with the griller's space between them, and at Tenku, there is a counter between them, but both private rooms offer a night view. However, the hotel industry is currently short of staff, and there are also few grillers, so even if there are seats, they are not taking reservations at full capacity, so it seems difficult to make a reservation. I made a reservation a year ago, but I think it is impressive that the hotel industry is limiting reservations because they want to make money by packing in as many customers as possible even with a shortage of staff, and they do not want to keep customers waiting at their seats. The night view from the top of Mt. Inasa has been recognized as one of the world's top three new night views, but you can enjoy the night view from your hotel room without going that far, and the view from the pool and lounge is also beautiful. Lounge service seems to be included in all rooms. Drinks in the room refrigerator are free except for the Garden Building. In the lounge, snacks, nuts, chocolate from the Chocolate House at Huis Ten Bosch, cookies from a famous confectionery shop in Nagasaki City, and drinks, including Nagasaki local beer and all alcoholic drinks, are free. Taking them back to your room is prohibited, but I saw many people relaxing in the lounge. I stayed in the Garden Building for the first time during the New Year holidays, and the layout of the room was easy to use and good. I had never stayed in the Garden Building before because there was no lounge access, but although it was not oceanfront, the price was reasonable and I could enjoy the view of Nagasaki Port across the pool. On the first day, I decided to pay an additional fee to have an upgraded New Year's meal in my room for breakfast. I was able to taste ingredients that were not included in the hotel's standard New Year's meal, such as caviar and herring roe. On the second day, I had a regular New Year's meal, but the regular breakfast is a la carte and includes Iki beef steak, so I thought the regular breakfast was better than the standard New Year's meal. The regular breakfast can be chosen from Western and Japanese food, and you can also order yogurt, salad, steak, etc. from the free a la carte menu. Alcohol is also free for breakfast. I stayed in the Tower Suite in the summer, so I ordered room service and ate it on the terrace. The pool view and Nagasaki Port view were the best. The Tower Suite was renovated during the recent renewal and the interior has been renewed, which was also very good. Access from Nagasaki Station is quick once you get in the car, but if you don't want to spend much time at the hotel and want to do various sightseeing every minute, I think it would be a waste to stay here. I think it's for people who want to enjoy their stay slowly. The gym and sauna are new and clean, so I recommend them. There are running machines with YouTube, etc. You can move between your room and the front desk not only when you check in or check out, but also when you call from inside the room, they will come to pick you up in a cart and you can move around in the cart. You can walk quite far without getting on the cart, so I try to walk as much as possible because I end up eating too much if I stay here. You can watch the dragon dance on January 1st, and delicious oshiruko is served at the venue, but there is a limited number of them so be quick. I purchased a discount coupon for the Garden Terrace that I found on their website when I stayed here, but it seems that these coupons are issued irregularly so it's a good idea to check the website from time to time. Nagasaki is undergoing a once-in-a-century transformation and the area in front of the station has changed significantly, but I felt that a hotel overlooking the harbor like this has always been special.
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Guest User
Stay Date Nov 2023
Other
8.0/10
Very good
Posted on Dec 17, 2023
The reviews were pretty good so I went out with high expectations. My mother said, ``I want to see the night view of Nagasaki,'' so I looked around and found this place... I chose. Since I was bringing my elderly mother with me, she was provided with two meals. For dinner, the view of the night view while eating Teppanyaki was very beautiful, and the person cooking the food was very polite, so I felt like it was just like this. For breakfast, I chose the Tai Chazuke, which is limited to 30 servings, but the sashimi was surprisingly dry and I'm sorry, but it wasn't very tasty. I heard that you can order diced steak and a la carte for free when you finish eating, so why didn't you explain that first? It became. The Western food my mother ordered was also strange. Things like being able to drink alcohol for free in the lounge and having free alcohol at breakfast may not be a good deal for people who don't drink much.