The BCC Hotel & Residence

The room layout is fantastic but maybe due to low occupancy, very strong mouldy smell. Room is old, hair dryer not working and bathroom not able to drain properly (very very slow as if anytime will flood) Staff service is very good, chg a room for us after our feedback immediately with no questions asked but won't book the second time unfortunately. Location is good, just behind A2 food court and Batam City Sq shopping.

Overall good experience.. food wise is ok as well.. staff are friendly as always.. . Second time staying here Nice view of fireworks as well

Convenient especially near bcs mall Breakfast have many variant to choose but average taste, still ok Its old hotel so cant ask much for cleanliness Lift took sometime to come

Location is good with lots of food and shopping nearby.. Rooms are a bit old but still ok

water leaking very badly at master bedroom ceiling. Called reception to check for upper unit , but sent house keeper to room instead. Informed house keeper Ahemad to check with upper unit , nothing was done, whole night water leaking from ceiling non stop till daytime still leaking. Cockroaches seen on the dining table, toilet bowl , toilets floors, shelfs

Enjoyed our stay alot. My mil who has limited walking finds the place comfortable too. Breakfast also never failed us. As the menu change variety daily👍 the Arab coffee is delicious too.