Reviews of The BCC Hotel & Residence

Excellent location with many nearby malls, massage areas, eatery area, a2 food court etc. Recent staying in the Premier suite room: Negative aspects are inadequate Warm / hot water inside shower room and inside the jacuzzi tub. The AC is not cooling enough even though AC temp settings is at 17 Deg C. I believe it might be a one off event, as i have been staying at various rooms with fantastic AC.

It an old hotel but it convenient because the food court right infront the hotel and the mall.

Best breakfast and service. Great coffee that i like the most. Location cinvenient for us to walk, many stall and food court nearby and great that have two big mall nearby thats BCS and Grand Batam Mall. Love it. 👍👍👍🫰

Apartment with 2 bedrooms that accommodate 4 adults with 2 toilets. Toilet drainage is badly smelly. Room bedlinen was so dirty. Is a very old hotel.. Breakfast not much choice.

Hotel location is good near a few big shopping malls and food places like BCS, Grand Batam, A2 food court. Hotel is old but the room type is suitable for group and family travellers, breakfast is good have. Happy with the stay.

Big rooms with limited lightings. Quite and old hotel with good location. Next to food court and opposite the main road is GBM.

This is an old hotel. It has seen its glorious days. But still comfortable though. Easy access to a few malls within 5min walk.

Very good location. Few minutes walk to shopping centre, massage centre, food court. Hotel should do some upgrade on their amenities as some are old and not functioning

vy good.stay for few times.location vy gd. staff very friendly

great location which is next to the bcs shopping mall with cinima and supermarket.

The hotel was old but clean and very well maintained. Surprised to find a 2 bedroom apartment in a very convenient area. Staff were so kind and even informed us about the leak coming from the unit above so they offered us to change to another room. Overall will stay here again with big group.

The card keys they issued for me are not working. Not working for lift and the door. Went down reception to replace the card still not working. They sent a technician to repair the door. The next day still not working. Every-time we got back to room have to go down back to Lobby just to tell them that we cant enter the room. They never apologise or offer any room change. Very disappointed !

The bcc apartment room is not that clean got a few of cockroaches. The door can’t access we have to keep asking friends to open the door, we also have go down to the counter and ask them change the door access card but still the same can’t open it. When we check out at 1pm. I realise that I left my small bolster in the master bedroom. So we call up to as the housekeeping to find for us and they denied say didn’t found it. They also didn’t go to the sector found n lost to ask, keep telling us that they didn’t see any of the small bolster.. they need to improved room cleanliness and Thé access card door too.

It's very old and dusty hotel. Smoke smell can be detected from ventilator, in which we had to off the ventilator. Despite that, the close proximity to A2 and Grand Batam Mall, compensated the negative points from the hotel.