Guest User
October 20, 2021
We stayed at this hotel two weeks ago. There were four of us. Before staying at this hotel, we stayed at another hotel. That hotel was very bad... The front desk staff at Lake Regent Hotel were very welcoming. The rack rate was higher than our budget and the front desk employee (sorry I can't quite remember her name but her customer service attitude was great) suggested we book the hotel online and we got it at ********* discount price. The overall stay was a good experience, although there was a problem with the hot water, but the problem was eventually resolved. The hotel is located in the central area, close to most government offices, which we found very convenient. Breakfast was very delicious. I recommend this hotel mainly because the hotel staff always go out of their way to serve the guests and make their stay enjoyable... The Lake Regency Hotel is an old hotel and it is difficult to maintain a high occupancy rate, but the hotel staff are excellent The service makes guests feel that everything is worth it. Awesome.
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